2020 Hyundai Palisade

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2019
The Car Connection

The Car Connection Expert Review

Aaron Cole Aaron Cole Managing Editor
November 27, 2019

Buying tip

Opt for lighter interior shades if you can. The black standard cloth and synthetic leather make the cabin feel smaller than it is and don’t look as sharp.

The 2020 Hyundai Palisade is a value-packed three-row crossover coming to a garage near you.

Forget the cramped wagons and box vans with church-pew seats plowing from one family vacation to the next.

Family vehicles today like the 2020 Hyundai Palisade crossovers are plush rides with space for up to eight and nearly as many USB ports to charge phones for nonstop distraction.

With the Palisade, Hyundai has its biggest vehicle to date and perhaps its most comfortable. It gets a 7.2 out of 10. (Read more about how we rate cars.)

Review continues below

Available in SE, SEL, and Limited grades, the Palisade costs at least $35,500 and tops out around $50,000 all-in.

It’s one of the most expressive designs from Hyundai to date, and that says a lot. Compared to the Kia Telluride, with which the Palisade shares much of its running gear, the Palisade comes down off the mountain and into real life. The Hyundai is softer, with more elegant touches, evidenced by its satin finished grille and chrome kickup on the body sides. The rear vertical taillights finish what the tall headlights started; the Palisade is wide and looks wider.

Under the hood of the Palisade is a 291-horsepower, 3.8-liter V-6 and 8-speed automatic that prefers a relaxed pace—although it’s powerful enough to pass at highway speeds and tow up to 5,000 pounds.

The powertrain returns combined fuel economy in the low 20s, but a better ride. The Hyundai is cushy and quiet, calm and collected on nearly every road. Compared to the Kia, it’s softer and smoother—tires and unique dampers smother road imperfections.

The Palisade is big outside and big inside, too. All three rows can accommodate full-size adults, although the first two are better suited for the task. Base models carry up to eight, although SEL versions can sub in captain’s chairs for free—Limited versions only roll with seven. The Palisade punches up in material quality on all versions, but top trims do reasonable luxury impressions. Thin materials are well-hidden and most surfaces are soft to the touch.

With all three rows of seats in place, the Palisade holds up to 18 cubic feet of cargo. Drop row three and that increases to 47 cubes. Up to 86.4 cubic feet are available behind the first row.

Standard automatic emergency braking, active lane control, and parking sensors are the norm for family cars these days and Hyundai fits them to every Palisade. It can also add blind-spot monitors (and cameras, too), GPS-based automatic speed limiters, a surround-view camera system, a head-up display, and front parking sensors for more money.

Hyundai charges about $32,500 for a base SE with front-wheel drive and includes 18-inch wheels, automatic emergency braking, active lane control, seats for eight, cloth upholstery, and an 8.0-inch touchscreen for infotainment with Apple CarPlay and Android Auto compatibility. Adding all-wheel drive adds $1,700 to the bottom line of any Palisade.

7

2020 Hyundai Palisade

Styling

The 2020 Palisade is the queen among Hyundai’s chess set of crossovers and SUVs.

The 2020 Palisade begins a new design era for Hyundai, migrating away from the sameness of their previous crossovers.

It’s more luxurious than the related Kia Telluride, even if it’s far busier. It’s a 7. (Read more about how we rate cars.)

Up front, the Palisade’s unique face has a reptilian quality—and we don’t mean our deep-seated collective unconscious. The vertical, bracketed LED daytime headlights that push away from the grille are distinctive (perhaps divisive, too), and Hyundai designers call them the car’s “crocodile eyes.”

The Palisade’s grille is imposing and upright, a honeycomb pattern framed by silver-painted plastic that’s more durable than it sounds—engineers developed a “liquid silver” paint process that imparts the finish with a matte, durable look that’s supposedly resistant to chipping.

Split headlights, top to bottom, push the Palisade’s signature toward the corners. In the dark, it reads even wider than the crossover’s 77.8-inch width would indicate.

Along the body sides, chrome trim skips convention; instead of outlining the windows, the chrome trim dips sharply toward the rear wheel. Along with black plastic near the edges of the rear passenger doors, the chrome’s contribution is a visual trick meant to make the roof pillar look bigger and stronger. Hyundai’s designers, briefly: The Palisade is tough enough.

Around back, the same vertical elements from the front frame the rear taillights. A large, block “Palisade” badge spans the wide liftgate above a short rear bumper and exposed exhaust.

Inside, the Palisade’s shift-by-wire transmission afforded designers more room in the center armrest for storage and design. Four buttons for P, R, N, and D tuck nicely near the driver underneath climate control knobs and alongside a rotary terrain selector. The Palisade’s dashboard and trim layout are horizontal and largely unbroken—the Great Plains sans corn. The driver’s instruments (optionally a 12.3-inch digital display) flow neatly to the large 8.0-inch touchscreen for infotainment (optionally 10.3 inches).

Cloth upholstery is standard on most trims and tony leather treatment is reserved for top trims.

Review continues below
6

2020 Hyundai Palisade

Performance

Soft enough to be a bona fide sleep machine, the 2020 Palisade is just right for a family vehicle.

Not every family vehicle needs to be a sports car and vice versa.

The 2020 Palisade’s creamy ride is where it shines, although its power is adequate. We give it a point above average for grace. It’s a 6. (Read more about how we rate cars.)

The Palisade is exclusively powered by a 3.8-liter V-6 and 8-speed automatic that drives the front or all four wheels, depending on your needs and depth of pockets.

The trusty 291-hp V-6 shuttles the Palisade around town and at highway speeds confidently and has surprising mid-range punch for passes between 60 and 80 mph once the transmission kicks down a gear or two.

That transmission is an 8-speed automatic that’s more than up to the challenge. In the Palisade’s multiple drive modes (Comfort, Eco, Sport, Snow, and Smart) the transmission behaves appropriately and steering wheel-mounted paddle shifters riffle through gears for climbs or descents.

When equipped with all-wheel drive, which is a $1,700 upcharge, the Palisade is surefooted, although its long and wide dimensions aren’t necessarily trail-friendly. An AWD Lock mode can force torque to the rear wheels, up to 40 mph. The AWD system splits torque front to back, up to 50 percent toward the rear, and helps the Palisade scramble up dusty roads or snowy driveways.

The Palisade’s secret sauce is its cushy ride. Although it shares many components with the Kia Telluride, the Palisade’s dampers and wheels aren’t among them. The Palisade’s ride is more pillowy—with plenty of lean around corners—and insulated. Standard 18-inch tires are soft, although the Limited version (optional on SEL) gets 20-inchers that are just as forgiving.

The Palisade is rated to tow up to 5,000 pounds, which is enough for a small trailer or boat. A standard load-leveling rear suspension helps the Hyundai drag more confidently, with less squat.

Review continues below
9

2020 Hyundai Palisade

Comfort & Quality

Kids today have it easy; the 2020 Hyundai Palisade is a wildly comfortable family hauler.

We’ll take the long way in the 2020 Hyundai Palisade.

Hyundai’s biggest crossover to date is comfortable for friends, families, frenemies, and everyone else you may want to lug around.

It’s spacious in all three rows with room for cargo, too. It’s a 9. (Read more about how we rate cars.)

By the numbers, it measures 196.1 inches from bumper to bumper, with 114.2 inches between the wheel hubs, and 77.8 inches from side to side. Only the Ford Explorer is measurably bigger in its class.

Although the front-seat riders get the most comfortable chairs, we wouldn’t begrudge riding in the back. The second-row seats slide fore and aft for more leg room in the second or third rows, maxed out the second row gets more than 40 inches of leg room. All Palisades, regardless of trim level, get a one-touch power sliding second row that makes entry into the third row easier—even more so with the molded grab handles. Once aboard, third-row riders get relatively generous space for their legs, so much so that a 6-foot-3 editor could sit behind someone of equal size in the second row, behind someone of equal size in the first row, no less. The third-row seating position is knees-up more than the first two rows, but there’s just enough head room to fit most. Three across the third row is ambitious, but it’s reasonable for big kids nonetheless.

Most of our time behind the wheel has been spent in SEL or Limited models, with good material quality in both versions. Palisade Limited versions heap on expected creature comforts: soft leather in dressy shades, synthetic suede headliner, exceptional wood finishes, and soft-touch materials abound.

With all three rows of seats in place, the Palisade holds 18 cubic feet of cargo. With the second row folded, that grows to 45.8 cubes with up to 86.4 cubic feet available behind the first row.

Review continues below
8

2020 Hyundai Palisade

Safety

The Palisade comes loaded with standard safety gear and is a Top Safety Pick+.

The 2020 Hyundai Palisade comes standard with active safety features and earned top marks in crash testing from the IIHS, yet the NHTSA has yet to crash test the new three-row SUV. Palisade earns a 8 of 10. (Read more about how we rate cars.)

The Palisade earned a Top Safety Pick+ from the insurance industry-funded IIHS. It netted top "Good" scores on all six crash protection tests, and its standard automatic emergency braking system was rated "Superior" at avoiding forward crashes at 12 and 25 mph.

The caveat to the award is that only specific trims of the Palisade have headlights that qualify for the TSP+ designation, which is the best in the industry. The IIHS said that Palisade Limited and Palisade SEL models equipped with LED projector lights qualify for the award, while the Palisade SE and Palisade SEL models with standard halogen headlights got knocked down a rating to "Marginal" by the agency.

All Palisades are equipped with automatic emergency braking, rear parking sensors, and active lane control. The latter is equipped on many competitors, although it’s hardly common among all new cars.

Spend-up trim levels add blind-spot monitors, a surround-view camera system, head-up display, blind-spot cameras that display video in the instrument cluster, and front parking sensors. Hyundai offers an automatic speed limiter on top trims that can adjust the Palisade’s speed based on GPS speed-limit information, provided the driver is traveling on an interstate and sets the cruise control for the posted speed limit. (Any variation above or below the speed limit disables the system.) Although it’s a handy feature for road trips, the speed limit information may not include work zones, where fines could double. No, Hyundai probably won’t pay your tickets if you’re pinched by the highway patrol in one of those areas.

Review continues below
9

2020 Hyundai Palisade

Features

The 2020 Palisade gets right to the good stuff with plenty of screen real-estate and charge ports.

Even if the 2020 Hyundai Palisade’s best feature is its available space, none of the big crossovers are poorly equipped.

Hyundai offers the Palisade in SE, SEL, and Limited varieties with top models piling on luxury features. All are equipped with at least an 8.0-inch touchscreen with Apple CarPlay and Android Auto compatibility, active safety features that we cover above, superlative warranty, and good features for its relatively low price. It’s a 9 on our scale. (Read more about how we rate cars.)

Hyundai charges about $32,500 for a base SE with front-wheel drive and includes 18-inch wheels, automatic emergency braking, active lane control, seats for eight, cloth upholstery, and an 8.0-inch touchscreen for infotainment. Adding all-wheel drive adds $1,700 to the bottom line of any Palisade.

We say there’s better value in the SEL trim level that adds blind-spot monitors, keyless ignition, and captain’s chairs for a no-cost swap for less than $35,000. Options packages on the SEL go further with bigger, 20-inch wheels, a wireless phone charger, parking sensors, a load-leveling rear suspension, power rear liftgate, and second-row USB power ports for $2,200. More options for Palisade can add leather upholstery, power folding second and third rows, a 10.3-inch touchscreen, and dual-panel sunroofs for more money.

At the top, the Palisade Limited costs nearly $46,000 and adds all of the above, including Harman Kardon audio, heated and cooled first- and second-row seats, seven USB ports for all three rows, nappa leather, a 12.3-inch digital instrument cluster, an automatic speed limiter for highways, a surround-view camera system, and a head-up display.

All Palisades are covered by Hyundai’s 5-year/60,000-mile comprehensive warranty, which is generous among competitors, and a 10-year/100,000-mile powertrain warranty.

Palisade infotainment

Hyundai’s standard 8.0-inch touchscreen and optional 10.3-inch touchscreen offer seamless Apple CarPlay and Android Auto compatibility that spans the entire screens and connects to the car’s wired USB port.

Hyundai’s native infotainment system is richer, with more common-sense software for families than either smartphone-based systems, but requires some learning. We’ve extensively used the 10.3-inch touchscreen with navigation and it’s responsive, albeit cluttered. Swiping through the menus and icons is quick, but changing vehicle settings can be confusing at first. Hyundai offers three years of its smartphone service on Limited (optional on SEL) versions that can start the car, condition the cabin, send directions to the navigation, among other tasks.

A “quiet mode” that silences rear-seat speakers for sleeping passengers is standard on all models and was effective in our tests. Top trims get a voice-projection system that uses the Bluetooth microphone in the front seats to project the front-seat riders’ voices through speakers to yelling children in the rear.

Review continues below
4

2020 Hyundai Palisade

Fuel Economy

The Hyundai Palisade earns combined fuel-economy ratings in the low 20s.

The 2020 Palisade can’t outrun math. The big three-row family crossover weighs more than two tons and its standard V-6 engine is tasked with carrying all of it without help from hybrid batteries.

The EPA rates front-wheel drive models at 19 mpg city, 26 highway, 22 combined. That’s a 4 on our fuel-efficiency scale. (Read more about how we rate cars.)

Opting for all-wheel drive, which costs $1,700 more than a front-drive version, drops those figures to 19/24/21 mpg.

Compared to its rivals, the Palisade threads into the mid-pack. The Honda Pilot rates 23 mpg combined in its most efficient configuration with front-wheel drive, according to the EPA. With standard all-wheel drive, the Subaru Ascent rates 23 mpg combined with a smaller turbo-4. Hybrid versions of the Toyota Highlander and Ford Explorer likely will top both but will be more expensive than the Palisade.

The 2020 Kia Telluride is mechanically related to the Palisade and rates identically to the Palisade with all-wheel drive and is slightly more efficient in front-wheel-drive versions at 20/26/23 mpg.

Review continues below
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7.2
Overall
Expert Rating
Rating breakdown on a scale of 1 to 10?
Styling 7
Performance 6
Comfort & Quality 9
Safety 8
Features 9
Fuel Economy 4
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