
This week, J.D. Power released its 2015 Driver Interactive Vehicle Experience (DrIVE) Report, which reveals that motorists often don't use or appreciate the high-tech features in their new cars. The results should be a wake-up call to automakers around the globe. Heck, even Apple and Google should...Read More»

Every few days, it seems like there's another survey about automobiles and how satisfied (or dissatisfied) we are with them. This week's study was carried out by American Customer Satisfaction Index, and it's called the ACSI Automobile Report 2015. ALSO SEE: GM's Ignition Switch Findings: 124...Read More»

By now, everyone seems to understand that autonomous cars are the way of the future. Self-driving vehicles promise to reduce the number of automobile accidents on our roads, keep traffic humming along, and reduce greenhouse gas emissions. ALSO SEE: Another Study Agrees: Autonomous Cars Will...Read More»
![Mercedes-Benz Is Tops In Shopper Satisfaction, But Tesla? Not So Much [UPDATED] 2015 Pied Piper Prospect Satisfaction Index](https://static.hgmsites.net/images/cache/2015-pied-piper-prospect-satisfaction-index_100517436_151x113.jpg)
Updated with info from Pied Piper regarding Tesla. See below. Today's auto market is a tough one for consumers. There are loads of great cars on the lots, and the differences between those from Toyota, Ford, Volkswagen, and most other mass-market automakers are disappearing. ALSO SEE: Toyota RAV4...Read More»

Some of you may have spent your long, Memorial Day weekend with friends and family. Others may have used the extra off-time to squeeze in a few overdue errands. And in either case, if you live in a large city, there's a chance you called on the services of Zipcar. We tend to think of car-sharing as...Read More»

If you're like many folks, you have an aversion to conventional car dealerships. (Honestly, no one likes haggling.) Also, if you're like many folks, you buy a lot of things online. So, you might not be surprised to hear about a new survey, which shows that 76 percent of consumers around the globe...Read More»

J.D. Power has released its 2015 U.S. Tech Choice Study, which surveys consumers to gauge their opinions on in-car technology. As interesting as the study is, though, we can't say that it's full of surprises. ALSO SEE: The Lowest-Rated Cars Of 2015 To gather data for the study, Power polled over...Read More»

It’s fair to say that teenage drivers and twenty-something men carry a reputation for being especially ticket-prone. But that might be an unfair impression, as they’re not the age group that gets the most tickets—and a look at new survey results reaches some very different...Read More»

The fewer vehicles you have in your household, the more likely you are to put some serious miles on each of those wheels, right? Actually, that’s not at all the case. U.S. households with four to six vehicles are likely to put more than 20,000 miles annually on just one of their vehicles. And...Read More»

How bad is your daily commute? Do you try to get to your desk early or leave late to avoid traffic? You're not alone: according to TomTom, Planet Earth's commuters waste an average of 100 hours each year sitting in their cars during crunch times -- and that's just during the evening rush. ALSO SEE...Read More»

While Tesla Motors continues to fight it out on a state level with dealership groups—most recently gaining ground in Georgia but getting shut out in West Virginia—one thing is for sure about the automaker's product: The Tesla Model S is, again and by far, the most-loved vehicle in the...Read More»

As we mentioned yesterday, fuel prices have tumbled in recent months, but never fear: they're already on the way back up. According to a poll conducted by the Consumer Federation of America, a consumer advocacy group, most Americans think that gas prices will keep on climbing for the next several...Read More»

You see it all the time: middle-aged men (and occasionally, women) driving sleek, sexy sports cars or brawny motorcycles. The disconnect between the drivers' midlife gravitas and the vehicles' juvenile showiness can be jarring. Exactly why people feel compelled to buy cars like these when they...Read More»

Most insurance ads would have you believe that your premium is based solely on your driving history. They talk about forgiving motorists for accidents and reducing premiums for those who don't file claims. But the truth is, your insurance rate is largely determined by your neighbors. To prove it...Read More»

If you've been near a gas pump in the past several weeks, you may have felt like Rip van Winkle: disoriented, confused, and wondering if the past several years have all been a dream. That's because the average cost of a gallon of unleaded regular gasoline is now $2.08 -- a low that Americans...Read More»

Earlier this week, we talked about the many ways that dealers can ruin the customer experience -- often by hounding consumers for good ratings on surveys and social media sites. No matter how you feel about such surveys, there's no denying that one of the most important is J.D. Power's...Read More»

Between the Halloween B-movies filling cineplexes and "sexy Ebola" costumes littering the internet (real ones this time), the world's a scary place. But according to a recent Gallup poll, ghouls and goblins aren't what's keeping most of you up at night. Car theft, on the other hand? That's a...Read More»

For several years, studies have shown that, on the whole, today's cars are built pretty well. And yet, quality ratings keep dropping. How is that possible? The answer: technology. More specifically: infotainment systems, those frequently clunky dashboard contraptions that aim to mimic the...Read More»

Another week, another study about the many differences (and fewer similarities) between men and women. This time, the study crossing our desk comes from KBB.com, and it shows that women and men have their own approaches to finding and purchasing the right ride. To reach that conclusion, KBB.com...Read More»