satisfaction

Buick-GMC Dealerships To Offer Loaner Cars?
Buick-GMC Dealerships To Offer Loaner Cars?

Owning a luxury car has its perks. And while the soft hides, real wood veneers, and more exclusive badges certainly don't go unappreciated, some of the most valued perks—especially for repeat luxury-brand shoppers—are related to the kind of service you get when you return to the...Read More»

2010 Mercedes-Benz S65 AMG
Report: 2010 Mercedes S-Class, Audi, VW Are Tops In Desirability

For the fifth time in the last six years, the Mercedes-Benz S-Class was named the most desirable model in the entire industry. That’s according to the annual Total Quality Index (TQI) report compiled by the market-research firm Strategic Vision. The 2010 Volkswagen Golf, GTI, and Tiguan are all...Read More»

Car repair
For Repairs, Maintenance, GM Dealerships Take A Cue From Wal-Mart

If you get great service, and a consistently low price that competes with independent repair shops or franchised service centers, would you return to the dealership to get your older, higher-mileage vehicle maintained or repaired? GM is hoping so; to help drum up more business on the service side...Read More»

2010 Ford Flex
J.D. Power Study: Domestics Take The Lead In Vehicle Appeal

No doubt about it at this point, domestic-brand vehicles are more reliable than they used to be. And if you still snicker dismissively when we say that a number of domestic-brand vehicles really do get our pulse going and are better than many imports, it might serve to know that J.D. Power is...Read More»

2010 Suzuki Kizashi
2010 Suzuki Kizashi, Lincoln MKT Top Satisfaction Ratings

The annual vehicle satisfaction study from California-based market-research firm AutoPacific places two new-for-2010 models at the top: the 2010 Suzuki Kizashi and the 2010 Lincoln MKT. The Kizashi was the highest-rated vehicle overall in the 14th Annual Vehicle Satisfaction Awards. "This is an...Read More»

Pirelli Cyber Tire
J.D. Power: Customers Happiest With Michelin, Pirelli Tires

If it's nearly time to get a new set of tires, heed two pieces of advice: You generally do get what you pay for, and certain brands do quite consistently leave motorists more satisfied than others. In this year's case, it's Michelin and Pirelli. In J.D. Power and Associates' major annual tire...Read More»

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