Earlier today, we discussed how a range of factors affect customer satisfaction with new automobiles. Included in that mix is the sales process, which begins with shoppers researching possible purchases, and ends with buyers driving their new cars home. J.D. Power's 2012 U.S. Sales Satisfaction...Read More»
Some car buyers get so wrapped up in the excitement of purchasing a new car that they forget one important thing: their car is an investment that will someday pay dividends. According to two new studies, Toyota and Honda vehicles pay off better than their competitors by retaining more of their...Read More»
The race to become America's #1 luxury brand is on, and the competition is getting ugly. Last year, Lexus' 11-year reign at the top of the U.S. luxury heap came to an end, precipitated by an aging vehicle lineup and exacerbated by production problems caused by natural disasters in Asia. Since then...Read More»
With the 2013 Lexus LS, Toyota's luxury brand has something to solve. The perennial dogfight between BMW and Mercedes-Benz at the very top of their model ranges all but blots out most other competitors. Even Audi's A8 has difficulty gaining breathing room between the S-Class and the 7-Series;...Read More»
So you thought Toyota had finally managed to move beyond the unintended acceleration fiasco of 2009-2010? Turns out that's not the case--the company just added another 154,000 vehicles to the list: the 2010 Lexus RX 350 and RX 450h. The problem, however, isn't with anything electronic or...Read More»
When it comes to perceived quality -- that is, how consumers view brands, based on personal experience and word-of-mouth -- Honda and Lexus are at the top of their game. That's according to ALG, a California-based company that has been predicting valuations in the automotive industry for almost 50...Read More»
For years, the Lexus ES has been a great luxury sedan for impressing the clients. It's been conservatively dressed; plush, premium, quiet, and comfortable inside—yet never ostentatious. And it's worn that Lexus badge more as a symbol of smart, on-a-budget luxury than flamboyance. Those things...Read More»
The only thing truly constant, it’s said, is change. With the possible exceptions of the Porsche 911 and every model built by the Morgan Motor Company, nowhere is this adage more true than in the automotive industry. We said goodbye to a fair number of cars in 2012, including some that were...Read More»
If the National Highway Traffic Safety Administration has its way, new cars, trucks, and SUVs will soon come with brake-override systems. That's according to a Notice of Proposed Rulemaking that the agency has posted to its website (PDF). If you follow the news, you can probably guess the...Read More»
Today at High Gear Media, Lotus posted a rant on Facebook and we learned the cause of the explosion in GM's battery laboratory. We spied the 2014 Maserati Quattroporte and GM recalled the Buick Enclave, Chevrolet Traverse, and GMC Acadia. All this and more in today's car news, right here on The Car...Read More»
Like all trade shows, the 2012 New York Auto Show raises as many questions as it answers: will this new model live up to the old one? How will customers take to its bland/aggressive/WTF styling? Where's Bob Lutz? And so on. But amid all the uncertainty and doubt, there's one thing we know for sure...Read More»
Already in the 2013 model year, Lexus is shipping its new GS sedans--the GS 350 we like best as an F Sport, and the GS 450h we're finagling more time in for a future road test. The follow-up act? A pair of ES sedans making their world debut at the 2012 New York auto show, including a first-ever...Read More»
The Insurance Institute for Highway Safety (IIHS) has put the 2013 Lexus GS sedans through its battery of tests, and the completely redesigned Lexus sport-sedan family has emerged with top-notch scores. The GS earns the IIHS Top Safety Pick designation this year, which means it gets top 'good'...Read More»
Today at High Gear Media, Porsche and BMW issued recalls while Lexus considers production of the LF-LC Concept. Ford teased a new Explorer model for 2013 and the Opel Ampera won a road rally. All this and more in today's car news, right here on The Car Connection. Here's why texting isn't safe...Read More»
Today at High Gear Media, we drove the 2012 VW Beetle Turbo and Ford talked about the development of the 2015 Focus RS. The rare Cyclops II made an appearance and Infiniti issued a recall. All this and more in today's car news, right here on The Car Connection. We spied the 2014 Subaru Forester...Read More»
For the fourth consecutive year, Lexus has topped all other luxury brands on the the J.D. Power and Associates Customer Service Index (CSI) survey, achieving an overall score of 861 on a 1,000 point scale. Not only is that well above the segment average, but it reflects the highest score in the...Read More»
The results of J.D. Power and Associates' 2012 U.S. Vehicle Dependability Study have just been released, and there's plenty of good news for auto fans. Power's Dependability Study looks at problems associated with vehicles that are three model-years old (so the 2012 study examined rides from the...Read More»
Lexus has just announced a new Facebook application it calls, Points Of No Return. This is the first time an automaker has created a Facebook Timeline inspired application, beating other automotive social media leaderssuch as Ford, Audi, and General Motors. Similar in appearance to Facebook's new...Read More»
If you're a football fan, it's easy to keep track of this Sunday's Super Bowl match-up. After all, at 6:30pm Eastern, you have a pretty good idea which teams you'll be watching, right? But do you know what commercials will run and when they'll appear? We thought not. That's why we've put together a...Read More»
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