Tesla Model S regains Consumer Reports' love while the Model X flounders

July 27, 2017

We can all sleep a little easier tonight: Tesla and Consumer Reports have kissed and made up

The relationship between the ratings magazine and the electric car company led by serial entrepreneur Elon Musk hit a rough patch in April, following Tesla's decision in the fall of 2016 to disable automatic emergency braking on Model S and Model X vehicles equipped with Autopilot 2 hardware. (Cars equipped with first-generation Autopilot hardware, however, retained the feature.)

At the time, Tesla said that it was improving the software for Autopilot 2 vehicles to ensure that AEB worked properly, and the company planned to re-enable the feature before January 1, 2017. Unfortunately, that deadline came and went, and as of April, there was still no sign of the AEB software rollout.

And so, given Consumer Reports' firm belief that AEB saves lives, the magazine took action. On April 21, it told Tesla representatives that it was planning to lower its ratings for both the Model S and Model X due to the software's absence. 

Tesla responded quickly. Five days later, on April 26, the company issued an over-the-air update for Autopilot 2 software, reinstating AEB as a standard feature. 

Unfortunately, the update only allowed AEB to function at speeds of 28 mph or lower. Meanwhile, AEB on Tesla vehicles built before Autopilot 2 rolled out in October 2016 continued to function at speeds up to 90 mph.

A more recent software update put Autopilot 2 vehicle on equal footing (or braking) with their predecessors. And so, Consumer Reports has now fully restored the Tesla Model S to its perch as the top-rated ultra-luxury sedan in America. 

But what about the Model X? It's regained a few points thanks to the upgrade, but it still sits near the bottom of Consumer Reports' ratings for high-end SUVs. Like many reviewers, CR dislikes the Model X's gullwing doors, which are slow to open and close. The magazine also notes that reliability ratings for the Model X fall "well below average."

The Car Connection
See the winners »
The Car Connection
Ratings and Reviews
Rate and review your car for The Car Connection
Review your car
The Car Connection Daily Headlines
I agree to receive emails from The Car Connection. I understand that I can unsubscribe at any time. Privacy Policy.
Thank you! Please check your email for confirmation.