Ford Mustang, Escape, Focus, C-MAX, Transit Connect, Lincoln MKC recalled: 830,000 vehicles affected

August 8, 2016

Ford is recalling nearly 830,000 vehicles registered in North America to replace their side-door latches. According to the automaker, the recall is currently limited to warmer and/or sunnier states, as reports of latch failures have been higher in those areas. 

The problem with the door latches is rooted in their pawl spring tab. If that particular element breaks, it will usually prevent passengers from latching their doors. In some cases, though, it may allow doors to unlatch while a vehicle is in motion. So far, Ford knows of one accident and one injury that may be related to the latch problem.

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The recall affects the following makes, models, and dates of manufacture:

  • 2013-15 Ford C-MAX built at Ford's Michigan Assembly Plant between April 19, 2012 and January 31, 2015
  • 2013-15 Ford Escape built at Ford's Louisville Assembly Plant between October 19, 2011 and January 31, 2015
  • 2012-15 Ford Focus built at Ford's Michigan Assembly Plant between August 1, 2010 and January 31, 2015
  • 2015 Ford Mustang built at Ford's Flat Rock Assembly Plant between May 28, 2014 and April 30, 2015
  • 2014-16 Ford Transit Connect built at Ford's Valencia Assembly Plant between August 9, 2013 and February 1, 2016
  • 2015 Lincoln MKC built at Ford's Louisville Assembly Plant between December 4, 2013 and January 31, 2015 

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As mentioned above, Ford has limited the U.S. portion of the recall to 16 states with "higher ambient temperatures and solar loading": Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon and Washington. The recall affects 766,682 vehicles registered in the U.S. and another 61,371 registered in Mexico.

Ford will mail recall notices to owners, asking them to schedule service with their local dealerships. Dealers will replace the side door latches at no charge to owners.

If you own one of the vehicles listed above and have further questions, you're encouraged to contact Ford Customer Service at 800-392-3673 or Lincoln Customer Service at 800-521-4140.

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