Recalls: Buick Encore, Regal, Verano; Chevrolet Cruze, Equinox, Malibu; GMC Terrain

July 25, 2016

General Motors is recalling 7,620 vehicles in the U.S. that may be equipped with faulty electronic park lock levers.

According to a bulletin from the National Highway Traffic Safety Administration, those levers may allow drivers to remove their ignition keys without their vehicles being in "park", which could permit their cars to move and/or roll away. That could create a real danger for vehicle occupants as they're exiting, not to mention bystanders and nearby property.

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The defective components were supplied by Alps Electronics for use on certain late-model Buck Verano and Chevrolet Malibu cars. To complicate matters, though, they may also have been used as replacement parts on a broader range of Buick, Chevrolet, and GMC vehicles. The full list of models that stand to be affected by the recall include:

  • 2013 Buick Encore
  • 2011 Buick Regal
  • 2013-2014 & 2016-2017 Buick Verano
  • 2011-2016 Chevrolet Cruze
  • 2010-2013 Chevrolet Equinox 
  • 2013-2015 & 2016 Chevrolet Malibu
  • 2011-2013 GMC Terrain

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General Motors will send recall notices to owners of the affected vehicles by mail. After receiving those notices, owners will be able to take their vehicles to Buick, Chevrolet, and GMC dealers, who will inspect and replace the key cylinder lock housing, as necessary. 

If you own one of the models listed above and have questions, you're encouraged to call Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782, and ask about recall numbers 50490 and 50491. If you prefer, you can also ring NHTSA's Vehicle Safety Hotline at 1-888-327-4236 and inquire about safety campaign #16V502000.

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