Land Rover Range Rover, Range Rover Sport, LR4 Recalled To Fix Unlocking Doors & Detaching Roof

July 8, 2015

Jaguar Land Rover has issued two recalls affecting nearly 66,000 owners of late-model Range Rover, Range Rover Sport, and LR4 SUVs. According to bulletins posted by the National Highway Traffic Safety Administration, the Range Rover and Range Rover Sport may suffer from a software glitch that could unlock the SUVs' doors unexpectedly. Meanwhile, nearly 500 LR4s could see their roofs detach.

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RECALL #1
MODELS AFFECTED: 2013-2016 Land Rover Range Rover, 2014-2016 Land Rover Range Rover Sport 
UNITS AFFECTED: 65,352 

This recall stems from a problem with the Range Rover's keyless entry software, designed for latches by Germany's Brose Schließsysteme, which are not defective: 

"Customers have reported the door is unlatched when in the closed position and no indication provided of an unlatched condition. Some customers have reported that one door has opened while the vehicle was in motion."

Obviously, having a door unlocked while a vehicle is in motion increases the risk that it may open and allow passengers to fall out. NHTSA also says that the unlocking of the door could be enough to distract drivers and increase the risk of an accident.

The recall affects vehicles manufactured during specific windows of time:

  • 2013-2016 Range Rover vehicles built between July 26, 2012 and March 9, 2015
  • 2014-2016 Range Rover Sport vehicles built between February 18, 2013 and March 5, 2015

Land Rover says that it will mail recall notices to owners around August 7, 2015. After receiving those notices, owners will be able to take their SUVs to a Land Rover dealership, where the keyless entry software will be updated at no charge.

Land Rover's number for this recall is P068, while NHTSA's is 15V385000.

UPDATE: Land Rover issued the following: "In some of these news articles it is stated that the affected product is designed and/or produced by Brose Schließsysteme. This statement is mis-leading. The software, specified by JLR, is being updated in the keyless vehicle system module. There will be no replacement of latches supplied by Brose."

We reiterate that there's nothing in these documents to suggest anything defective with the latches or latch hardware and regret the error in a previous version of this story [corrections made above] --Ed.

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RECALL #2
MODELS AFFECTED: 2012-2013 Land Rover LR4 
UNITS AFFECTED: 492 

This much smaller recall affects 2012-2013 Land Rover LR4 models built between August 15, 2012 and September 18, 2012. The problem is rooted in the adhesive and primer used by Britain's NSG Group to attach the LR4's panoramic roof. According to NHTSA: 

"Customers have reported the panoramic roof assembly was either noisy, loose, leaking water into the vehicle or, in one case, had detached from the vehicle while the vehicle was in motion....

"Where the panoramic roof glass panel detaches from the vehicle, it may collide with other vehicles on the road or compel other road users to take evasive action. This could increase the risk of a vehicle crash."

As with the recall above, Land Rover will mail notices to owners affected by the recall no later than August 7. Owners can then take their vehicles to a Land Rover dealer, who will apply the correct primer to the panoramic roof. If you've already had your vehicle repaired for this problem, Land Rover says that it will reimburse you.

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Land Rover's number for this recall is P065, and NHTSA's is 15V386000.

If you have questions, you're encouraged to contact Land Rover customer service at 800-637-6837 or NHTSA at 888-327-4236

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