The Fastest (And Slowest) States For Auto Repair

August 25, 2014

Having your car repaired after an accident is never fun, but some of the pain can be alleviated by an efficient garage offering speedy service. Believe it or not, such places do exist, and new data from Enterprise shows where to find them.

Enterprise's data comes from its Automated Rental Management System. That's a software solution designed by Enterprise to facilitate communication between garages, customers, insurance companies, and Enterprise, "[e]nabling shops to send electronic rental reservations, vehicle status updates and automated text or email customer notifications".

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As such, ARMS is able to weed out data from folks who've just rented car for business trips or weekend getaways, focusing solely on those who've borrowed a car while theirs is in the shop. ARMS' stats show that, on average, drivers in the Midwest receive much faster repair service than their friends in other parts of the country.

ARMS' speediest state for car repairs is North Dakota, where fixes take an average of eight days flat. In all, the five top spots are taken by: 

  • North Dakota (8.0 days)
  • Minnesota, Nebraska, South Dakota (tie: 8.1 days)
  • Iowa (8.3 days)
  • Utah (8.8 days)
  • Idaho, Maine, Vermont (tie: 8.9 days)

In other parts of the country, the going is much, much slower. Coming in dead last is Rhode Island, a tiny state with a huge wait time for car-owners: 14.1 days. The five lowest rungs on the repair ladder include:

  • Texas (11.9 days)
  • Alaska (12.3 days)
  • Louisiana (12.4 days)
  • Massachusetts (13.5 days)
  • Rhode Island (14.1 days)

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Want to see how your state ranks? Check out the chart above -- and if you feel so inclined, share your repair horror stories (we've got a few) or success stories (we've got fewer) in the comments below.


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