2011-2013 Kia Sorento Stalling Will Get Factory Fix

June 15, 2014

Kia has issued a service bulletin to fix Sorento crossovers with a stalling problem.

Kia has found that some 2011-2013 Sorento crossovers manufactured during certain dates can, under certain operating conditions, stall when coming to a stop. Typically the engine can be restarted immediately, but it presents an obvious safety concern.

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Kia says this condition is due to needed software updates for the PCM (Powertrain Control Module), and is conducting a voluntary service action to alleviate this problem.

The fix

Dealers will scan the PCMs on affected vehicles and conduct whatever software updates are necessary to alleviate the problem.

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Vehicle eligibility

Vehicles produced between July 12th, 2010 through January 31st, 2013 may be affected. Call dealers with the vehicle VIN (Vehicle Identification Number) to determine vehicle eligibility.

Owners also can call Kia Customer Service at 800-333-4542 or the NHTSA at 888-327-4236. Reference Kia Service Campaign # SC106.


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