Chrysler Recalls 442,481 Vehicles To Fix Active Head Restraints

July 11, 2013

Chrysler is recalling certain 2011 through 2013 model year vehicles to fix a problem with active head restraints. Affected models include the Chrysler Sebring, 200 and Dodge Avenger mid-size cars, and Dodge Nitro and Jeep Liberty SUVs.

A notice on the National Highway Traffic Safety Administration (NHTSA) website puts the number of vehicles potentially affected by the recall in the U.S. at 442,481.

2013 Dodge Avenger

2013 Dodge Avenger

Affected makes and models were built as follows:

  • 2011-2013 Chrysler Sebring, Chrysler 200 – from June 28, 2011 through December 13, 2012
  • 2011-2013 Dodge Avenger – from June 25, 2011 through January 14, 2013
  • 2011-2012 Dodge Nitro – from June 17, 2011 through December 15, 2011
  • 2011-2013 Jeep Liberty – from June 17, 2011 through August 15, 2012

2011 Dodge Nitro

2011 Dodge Nitro

The problem

The NHTSA bulletin says that “electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.”

Should there be a rear impact crash necessitating the deployment of active head restraints, their non-deployment increases the risk of injury to occupants of the vehicle.

In a statement on its website, Chrysler said it is not aware of any accidents or injuries related to this issue. Airbags and shoulder restraint systems are not affected.

2012 Jeep Liberty Arctic

2012 Jeep Liberty Arctic

What Chrysler will do

Chrysler will notify owners of vehicles affected by the recall and dealers will perform one of two remedies, as needed. Either the system software will be upgraded or the occupant restraint control module will be replaced. The service will be performed at no charge.

The Chrysler safety recall, identified as No. N38, is expected to begin in August 2013. In the meantime, owners of vehicles involved in the recall with any questions or concerns may contact Chrysler at 1-800-247-9753.

Alternatively, owners of vehicles involved in the campaign may contact NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to  Reference the NHTSA campaign ID No. 13V282000.

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