GM Recalls 2013 Chevy Express, GMC Savana Vans For Potential Rollaway Problem

January 23, 2013

General Motors is recalling certain 2013 model year Chevrolet Express and GMC Savana large vans for a potential rollaway problem linked to an issue with ignition interlock systems.

A notice on the National Highway Traffic Safety Administration (NHTSA) website puts the number of vehicles potentially affected at 980. Affected vehicles were built as follows:

  • 2013 Chevrolet Express – 971 vans built from November 1,  2012 through December 21, 2012
  • 2031 GMC Savana – 9 vans built from November 14, 2012 through November 20, 2012

The problem

According to GM documentation (PDF) submitted to the NHTSA, these vehicles have a condition where the ignition key can be removed from the ignition when it is not in the OFF position. “This could allow theft of the vehicle or unintended movement of the vehicle, resulting in a possible crash.”

This condition is a failure to conform to the Federal Motor Vehicle Safety Standard (FMVSS) 114, “Theft Protection.”

What GM will do

Under the recall, GM will notify owners of affected vehicles and dealers will replace the ignition lock cylinder and two associated keys. The service will be performed at no charge. The GM safety recall, identified as #12332, is expected to begin on January 23, 2013.

Owners of 2013 Chevy Express and GMC Savana vans with any questions or concerns may contact Chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463.

Alternatively, owners of vehicles involved in the campaign may contact NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to  Reference the NHTSA campaign ID No. 13V010000.


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