2012 Ford Focus: Recall Alert

April 8, 2012

Ford is recalling certain 2012 model year Ford Focus compact cars over potentially faulty windshield wipers.

A notice on the National Highway Traffic Safety Administration (NHTSA) site lists the number of potential units at 140,310. Affected vehicles were manufactured at Ford’s Michigan Assembly Plant in Wayne, Michigan from August 1, 2010 through October 18, 2011.

2012 Ford Focus

2012 Ford Focus

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The problem

At issue is that in some vehicles a seal in the wiring harness connector to the passenger side windshield wiper motor may be missing. If the seal is missing, water or other contaminants could accumulate in the connector, leading to the passenger side wiper motor being inoperative or operating only intermittently. This reduces driver visibility and increases the risk of a vehicle crash.

What Ford will do

Ford will notify owners of 2012 model year Focus vehicles involved in the recall and instruct them to bring their cars to an authorized Ford dealer. The dealer will inspect the vehicles and, as necessary, either clean and properly seal the passenger side wiper motor connector or replace any inoperative motors. This service will be provided at no charge. The Ford safety recall is expected to begin on or about May 21, 2012.

Documentation from Ford (PDF) indicates that dealers will correct any unsold inventory on their lots before customers take delivery. In addition to notifying owners, any 2012 Ford Focus involved in the campaign that is brought into the dealership will be corrected, whether or not the owner has received a letter.

In the meantime, owners of 2012 Ford Focus vehicles with any questions or concerns may contact Ford at 1-866-436-7332.  Reference the Ford safety recall campaign number 12S29.

Alternatively, owners of vehicles involved in the campaign may contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov.  Reference the NHTSA campaign ID No. 12V149000.

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