2012 Chrysler Town & Country, Dodge Grand Caravan: Recall Alert

April 7, 2012

Chrysler is recalling certain 2012 model year Chrysler Town & Country and Dodge Grand Caravan minivans over concerns about a defect that may cause the right rear wheels to fall off.

A notice on the National Highway Traffic Safety Administration (NHTSA) site lists the number of potential affected units at just 289. Affected vehicles were manufactured from November 15, 2011 through November 21, 2011.

2012 Dodge Grand Caravan

2012 Dodge Grand Caravan

Enlarge Photo

The problem

At issue is the fact that some vehicles may be equipped with right rear wheel hub and bearing assemblies that were not fully machined. 

Documentation from Chrysler (PDF) indicates that the incomplete machining operation could result in a decrease in extended mileage durability, leading to the wheel coming off and increasing crash risk.

Chrysler said that it is not aware of any accidents or injuries related to this condition.

What Chrysler will do

Chrysler will notify owners of affected vehicles and dealers will replace the right rear hub and bearing assembly at no charge. The Chrysler safety recall is expected to begin during April 2012.

In the meantime, owners of 2012 Chrysler Town & Country and Dodge Grand Caravan minivans with any questions or concerns may contact Chrysler at 1-800-853-1403.  Reference the Chrysler safety recall campaign number M13.

Alternatively, owners of vehicles involved in the campaign may contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to https://www.safercar.gov.  Reference the NHTSA campaign ID No. 12V141000.

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