2011-2012 Nissan Quest: Recall Alert

March 3, 2012

Nissan is recalling certain 2011-2012 model year Nissan Quest minivans over concerns about fuel pump software programming that could lead to engine stall.

A notice in the National Highway Traffic Safety Administration (NHTSA) site lists the number of potential affected units at 23,531. Affected vehicles were manufactured from July 29, 2010 through February 21, 2012.

Documentation from Nissan indicates that vehicles produced after these dates are not affected because the fuel pump control module was programmed with updated software. Furthermore, the automaker said that no other Nissan or Infiniti vehicles are affected because they do not use the subject fuel pump control module.

2012 Nissan Quest

2012 Nissan Quest

The problem

At issue is that due to software programming, while driving at slow speeds or idling on a decline with less than a quarter tank of fuel, there may not be sufficient fuel getting to the engine.

This may lead to engine stall, without the low fuel warning lamp illuminating and with the fuel meter indicating ¼ full. Engine stall increases the risk of a crash.

What Nissan will do

Nissan will notify owners of affected Nissan Quest minivans and dealers will replace the fuel pump control module at no charge. The Nissan safety recall campaign is expected to begin mid-March 2012.

In the meantime, owners of 2011-2012 Nissan Quest minivans with any questions or concerns may contact Nissan at 1-800-647-7261.

Alternatively, owners of vehicles involved in the campaign may contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov.  Reference the NHTSA campaign ID No. 12V076000.

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