2012 Volvo S60: Recall Alert

June 8, 2011

Consumers who purchased certain 2012 Volvo S60 models (manufactured from November 18, 2010 through May 5, 2011) may be getting a notice from Volvo to bring their cars in to fix a possible fuel pump software problem.

Summarizing the problem, the software for the fuel pump units may not be compatible with all fuel pumps and/or components. This could result in insufficient fuel transfer in the fuel pump.

What could happen? Under certain driving conditions, consumers may notice a slight hesitation in the engine or the engine could possibly stall – even if the fuel gauge still indicates there’s at least a quarter-tank full of gas remaining. The risk of a vehicle crash with this condition increases.

Volvo to notify owners

If you own a 2012 Volvo S60 built during the dates indicated, you may be receiving a letter from Volvo about the safety campaign, which is expected to begin June 17. Affected owners will be advised to take their cars into the dealer where the engine control software will be upgraded free of charge.

Owners can also contact Volvo by calling 1-201-768-7300. Volvo’s recall campaign number is R243.

In addition, owners with questions can contact the National Highway Traffic Safety Administration (NHTSA) safety hotline at 1-888-327-4236 or go to NHTSA’s website at https://www.safercar.org. The NHTSA campaign number for the Volvo recall is 11V303000.

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