Consumer Reports: GM Improves, Japanese Lead in Reliability

October 26, 2010

According to its latest survey of more than 1.3 million vehicles owned by readers, Consumer Reports says Toyota and Honda still build the most reliable cars sold in the U.S.

The publication notes that General Motors has made big improvements in quality, so much so that its vehicles now rank ahead of those from luxury brands like BMW, Mercedes-Benz and Audi. Some 83 percent of Chevrolet vehicles, for example, rate at least average in reliability, which CR says is a 50-percent improvement from 2009.

CR also reports that Ford, including its Lincoln brand, now ranks at least average reliability for 90 percent of the vehicles it builds. Ford now leads Japanese brands such as Mazda and Nissan for overall reliability, by the CR study's results.

Among the other winners and losers in the new survey:

Toyota: Despite myriad recalls, vehicles like the Toyota Sienna and the Lexus LX top their categories for reliability.

Honda, Acura, Porsche and Scion: These four brands were rated most reliable overall by CR.

Infiniti: Each vehicle sold by the luxury brand rated average or better in the magazine's report.

2011 Chevrolet Camaro

2011 Chevrolet Camaro

More Winners

Chevrolet Camaro: CR says it's been reliable from launch.

Cadillac SRX: CR also thinks the SRX is right, out of the box.

Ford Fusion Hybrid and Ford Flex EcoBoost: CR says these are the most reliable family cars and large SUVs.

Hyundai and Kia: All the brand-new 2010 models launched by these sister companies--including the Sonata and Tucson, Sorento and Soul--posted at least average reliability.

Porsche Boxster: It's the best single vehicle scored for reliability by CR.

2009 Audi A6 Premium

2009 Audi A6 Premium

The Losers

Toyota Prius: Recalls dropped the Prius down to average reliability.

Chrysler: Some 12 Chrysler vehicles rated below average in reliability.

Nissan Titan and Cube: After improving to average reliability, Nissan's full-size truck dipped back to below average. The Cube starts off life below average.

Subaru WRX: Unlike its Subie kin, the hot WRX gets below-average reliability scores.

Audi, BMW and Mercedes Benz: CR says these brands have some of the least dependable vehicles on the market. Today's big BMW recall didn't help; the Benz GLK dragged down that brand's scores, as did the E-Class Coupe. Almost every Audi ranked below average.

Audi A6 3.0T and Jaguar XF: These sedans have the lowest predicted reliability of all vehicles rated by CR.

[Consumer Reports]


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