U.S. Transportation Chief: Don't Drive Recalled Toyotas Page 2

February 3, 2010
Toyota retrofit fix for sticky-throttle recall

Toyota retrofit fix for sticky-throttle recall

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Last week, Toyota halted sales and production of the eight new models affected by the recall. Beginning this weekend, dealerships will begin installing a small shim that, Toyota says, will eliminate the possibility of the moisture-related binding that causes the sticky-throttle situation. Owners with older, higher-mileage vehicles are more likely to encounter the issue.

Dealerships are instructed to make customer vehicles the first priority, so it could be a while yet before some of these models are again widely available. Production begins again next Monday, using a redesigned accelerator linkage.

From NHTSA's consumer advisory on the issue, here's advice on what to do if experiencing unintended acceleration or a sticky throttle:

Actions Consumers Can Take If They Cannot Stop Their Vehicle.  Regardless of the cause, if a consumer is experiencing unintended acceleration in their vehicle, they should take the following steps:

  • Brake firmly and steadily – do not pump the brake pedal
  • Shift the transmission into Neutral (for vehicles with automatic transmissions and the sport option, familiarize yourself with where Neutral is – the diagram may be misleading)
  • Steer to a safe location
  • Shut the engine off (for vehicles with keyless ignition, familiarize yourself with how to turn the vehicle off when it is moving – this may be a different action than turning the vehicle off when it is stationary).
  • Call your dealer or repair shop to pick up the vehicle.  Do not drive it.

For more information on the recall, you can call the Toyota Experience Center at 800-331-4331; the Lexus Customer Assistance Center at 800-255-3987; or the National Highway Traffic Safety Administration’s Hotline at 888-327-4236.

And for more on what to do if you have a stuck accelerator, along with a timeline and index of stories on this issue, and a complete list of the vehicles affected, visit our summary page, Toyota And Lexus Recall: Everything You Need To Know

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