Comfort and Quality » 8
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QUALITY | 8 out of 10
The cheap, sparkly plastic that Lincoln loved so much has been banished, as have most sources of interior noise.
Car and Driver
The seats, with their contrasting piping and excellent leather, are a work of art in and of themselves
exceptional quietness thanks to acoustic laminated glass and insulating efforts
handsome, quiet cabin with quality leather and trim
a cushy ride along with a cabin that's notably quiet, even at higher freeway speeds
Four adults will find the cabin in the 2013 Lincoln MKX to be an easy-access, high-comfort zone, with plenty of room for their weekend roll-aboards and Costco booty.
We like the MKX's swanky interior, how it's less thrifty than the similarly sized one in the Ford Edge, but ultimately, both are focused on delivering adult-sized space. The MKX has great knee, head, and leg room in the front and in the second row, with little intrusion from any surface--door panels, center console, or the sunroof housing. The front bucket seats heat and ventilate themselves to relieve any passing climate changes, and have memory positions so that two drivers don't have to tussle back and forth over setting ideal driving spots--including the MKX's mirrors and power tilt/telescoping steering wheel.
The back seat gives up little to the fronts, save for the view. The seatbacks recline a few degrees for exceptional comfort. Unlike some less expensive crossovers, like the GMC Terrain, the MKX's second-row bench doesn't slide on a track, though. That feature might help make its smallish cargo area more useful, but it's only a cubic foot or two less sizable than some of its competition. We can't think of any owner that would kvetch about the cargo space available when the back seats are folded down, though it'd be better if the rear bench seat folded completely flat. There's no third-row seat in the MKX; the seven-seat duties are handed off to the larger MKT crossover.
We do have a few complaints about the interior. The doors are curved under the side sills, and it's easy to feel them flex if you push on them with a foot. The MKX's power tailgate is slow to open and close, and it makes a fair amount of noise.
Then there's MyLincoln Touch. We'll discuss it more in the Features section, but in terms of the MKX's quality and functionality, it's a sharp left turn into the future. The steering-wheel controls, LCD screens and voice controls mean that whole racks of buttons and switches have been removed from the center console, with just a pair of swipe bars for volume and fan controls. No matter how you feel about the ease of use, there's no doubt that MyLincoln Touch reduces the clutter on the dash, and tips the MKX off as a technology leader--one of the new ways customers look at quality, regardless of execution.
Adult-sized seats give the MKX a leg up on some luxury crossovers, and fit and finish are strong suits.