Comfort and Quality » 8
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QUALITY | 8 out of 10
“jiggly, thumpy, and borderline harsh on all but smooth roads”
“feels very solid and more expensive than most of its main competition”
expected to hear less of the outside world
The interior of the 2010 Jetta is precisely Volkswagen, with a sophisticated look and feel, switches that work smoothly, and grab handles that are well damped. It's roomy, too, with nearly as much backseat space as the slightly larger Passat. The tall ceiling affords a feeling of spaciousness, and there's more shoulder room than in your average compact.
“Shoulder, hip, head and legroom is increased front and rear compared to previous Jettas, with the added rear legroom especially noticeable to back-seat-riding adults,” says Automedia. In back, the trunk is quite cavernous at 16 cubic foot, and fold-down rear seats offer even more storage. The trunk itself is “surprisingly spacious,” Automedia adds.
For 2010, all Jettas get a revised instrument cluster and new steering-wheel design. Jetta Sportwagen models have an almost identical feature set to the sedan but come with a wide-opening back hatch and fold-flat backseat cargo area, allowing a lot more utility and flexibility.
If there's one element on the Jetta that nearly all reviewers agree on, it's the refinement and excellence of the materials used in the cabin. Edmunds says “none in this segment can touch the Jetta when it comes to sheer refinement.” Automobile adds, “It also feels very solid and more expensive than most of its main competition—which, in fact, it is.” MotherProof feels that the Jetta sports the same amount of luxury as “a car twice the price.” ConsumerGuide praises the Jetta’s quality as “among the best in class.” TheCarConnection.com notes that throughout the interior, switches work smoothly and grab handles are well damped, giving it an upscale feel.
Ride quality is firm but absorbent enough to be comfortable, and overall the cabin is considerably quieter than most budget-minded shoppers would expect. But several reviewers find the Jetta to be noisy on the highway, reaching a decibel level that Autoblog refers to as not “unbearably noisy, but with the level of interior refinement, [they] just expected to hear less of the outside world.” Aside from the road noise, ConsumerGuide considers the ride quality to be “jiggly, thumpy, and borderline harsh on all but smooth roads”—a description that TheCarConnection.com's editors do not agree with.
Autoblog notices touches like the child-safety anchors in the backseat, where “even their rear LATCH point got prettied-up by one of the company’s designers with a brushed-steel look.”
The interior of the 2010 Volkswagen Jetta is roomy and comes dressed in materials that will likely wow even the most finicky shoppers, but opinions differ on cabin refinement and quietness.