Comfort and Quality » 8
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QUALITY | 8 out of 10
[interior] compares favorably with rival layouts
Generous use of soft-touch surfaces and a choice of real metal or wood trim look especially nice
redesigned seats have more side support
Inside, the 2010 Mercury Milan and Milan Hybrid offer spacious accommodations with ample legroom and lots of space for cargo. It seats four comfortably, five acceptably, in a cabin that Edmunds says has "plenty of room for all passengers." ConsumerGuide agrees, asserting that in the Milan, Mercury features "ample leg and head space for six-footers" in the front. Motor Trend notes that for 2010, "The redesigned seats have more side support and are softer than before." Kelley Blue Book, however, criticizes the center rear seat, noting it has a position that's "a somewhat hard perch with scant headroom."
Cargo space inside the 2010 Mercury Milan and Milan Hybrid is also noteworthy, and Edmunds considers the Milan Mercury's "16.5-cubic-foot trunk" to be "one of the largest around," along with a "split-folding rear seat that enables larger items to be carried inside the car." ConsumerGuide notes that overall "cabin storage is good." One surprising omission, however, is a manual trunk release-which makes access to the trunk more complicated than it should be.
Regarding the 2010 Milan interior, Edmunds says, "Mercury has upped the ante with higher-quality materials and a more attractive design" that "compares favorably with rival layouts, featuring an attractive design and improved ergonomics." Kelley Blue Book approves of "the use of satin aluminum finishes and high-quality materials" throughout the cabin, and ConsumerGuide loves the "soft-touch surfaces" and "real metal or wood trim" offered on the Mercury Milan. Edmunds concludes, "The overall look is inviting and appreciably more upscale than what you'll find in the Fusion." The 2010 Milan lineup should be even quieter than in the past, due to "a number of changes including new headliner materials, hood insulators, and more sound deadening in the trunk," as Motor Trend explains. It all adds up to what ConsumerGuide calls the Mercury Milan's "generally hushed ride."
All 2010 Milan Hybrid models come with SmartGauge, which Motor Trend describes as "Ford's high-resolution LCD instrument cluster that drivers can configure to show fuel and battery power levels, average and instant mpg, and a leaves-and-vines graphic that grows when the vehicle is driven efficiently."
The 2010 Mercury Milan and Milan Hybrid offer an appealing combination of comfort, quality, and utility in an automotive package that also happens to be quietly stylish.