Comfort and Quality » 4
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QUALITY | 4 out of 10
offers a surprising amount of space for two people
Overall ambiance is budget, with lots of hard plastic
Maybe the storage space (eight cubic feet) of a supermarket grocery cart
Car and Driver
Despite being hailed as an urban alternative, the 2009 Smart Fortwo offers little in the way of functional storage space. In this important category, especially for a car designed for urban driving, Cars.com finds that "cargo room in back measures just 7.8 cubic feet, less than a third the space the Cooper offers behind its front seats." ConsumerGuide also rates the 2009 Smart Fortwo well below the class average for cargo room, saying it is "meager overall" and claiming the "tiny glovebox offers barely enough space for an owner's manual." Kelley Blue Book reviewers feel the "open space where you'd expect a center console" helps contribute to the "less confined interior," but the lack of a console for storing small items might prove annoying.
When it comes to driver and passenger room, however, reviews read by TheCarConnection.com rave about the ample occupant space. Cars.com reviewers find that "headroom and legroom are entirely adequate." ConsumerGuide, which is typically very conservative with their praise, says the "seats are supportive, with good side bolstering," but the "narrow cabin means two adults ride almost shoulder-to-shoulder." They also point out that the "lack of a tilt steering column may compromise comfort for some drivers." As its name suggests, the Smart Fortwo can seat two inside its tall cabin and Edmunds reviewers note that although the interior is "certainly snug, the Smart Fortwo offers a surprising amount of space for two people."
ConsumerGuide feels that the "cabin materials are solid and well-assembled," but the "overall ambiance is budget, with lots of hard plastic and very few padded surfaces." The 2009 Smart Fortwo also features "standard cloth upholstery," according to Edmunds, which certainly doesn't offer any upscale pretense. Cars.com states that "build quality is respectable," and most reviews read by TheCarConnection.com agree—the materials left some reviewers wanting something a bit more upscale.
When it comes to excessive road noise, the 2009 Smart Fortwo is plagued with it. ConsumerGuide says that the ride is "never serene," and while "road noise is relatively well-muffled," the "wind rush is pronounced at highway speeds." They add that the tiny engine produces quite a bit of noise, and "engine note is always audible and rises to a loud groan under acceleration."
The 2009 Smart Fortwo has a surprising amount of passenger space—for two—but cargo room is almost nonexistent.