Comfort and Quality » 6
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QUALITY | 6 out of 10
3rd row is suitable only for kids
particularly like the Outlander's dual-opening rear hatch
doesn't quite match the RAV4 for material quality
Car and Driver
While the quality of interior materials used lag behind the competition, the 2009 Mitsubishi Outlander boasts an impressive amount of cargo space and innovative features.
ConsumerGuide says that the "3rd row is suitable only for kids, and they will ride in an uncomfortable knees-up position on a cushion that uses webbed hammock-style material rather than conventional padding." Fortunately, the third row can collapse "flat into the cargo floor when not in use," leading Kelley Blue Book to term it a "why not?" feature. Edmunds reports that the Mitsubishi "Outlander comes with a third-row seat," though its "effectiveness is debatable."
According to reviews read by TheCarConnection.com, passenger space is much more accommodating. ConsumerGuide says that the front seats in the Mitsubishi Outlander offer "plentiful headroom and legroom" and "the seats are generally comfortable, though some occupants may want more thigh support." They add that the second row features "good headroom" and "legroom on all Outlanders is more than sufficient for most adults."
Edmunds reviewers report that "in terms of cargo room, a little less than 73 cubic feet is at your disposal with the second- and third-row seats folded," and they "particularly like the Outlander's dual-opening rear hatch, as the upper portion provides convenient access to groceries, while the lower portion" can drop down "to form a tailgate capable of supporting 440 pounds." Interior storage on the Mitsubishi 2009 Outlander draws praise as well, particularly from ConsumerGuide, where testers observe that the "good interior storage includes a nicely sized glove box and center console."
The 2009 Outlander can't overcome drawbacks regarding its materials and build quality. Car and Driver notes that it "doesn't quite match the RAV4 for material quality," while Edmunds mentions the "plastics and controls feel a bit low-grade." ConsumerGuide remarks that the "cabin has few padded surfaces and many plastic panels that feel thin and hollow to the touch" and "look on the cheap side," while one of their Mitsubishi Outlanders "suffered from a number of interior creaks and groans," a sign of poor build quality.
You can hear the Outlander's questionable build quality every time you drive down the highway. ConsumerGuide rates the Mitsubishi Outlander below the class average when it comes to interior noise levels and deems "engine and bump noise are the biggest sources of ruckus." AutoWeek adds that the 2009 Mitsubishi Outlander is plagued by "roaring engine, tranny, road and wind noise."
The 2009 Mitsubishi Outlander has enough space, but all the noises aren’t reassuring.