QUALITY | 7 out of 10
Expert Quotes:
there's ample headroom, and legroom is decent for a 6-foot adult when the seat is slid back all the way
Cars.com
short on soft-touch surfaces and long on nondescript plastics" Automotive.com: "basic controls are pleasingly simple and easy to operate
ConsumerGuide
The 2009 Hyundai Entourage offers pretty good seating and comfort, but it hasn't quite caught up with competitors that have been in the minivan business for a long time.
Automotive.com reports that the Hyundai Entourage 2009 "has just enough room for six," but "seven is a squeeze." ConsumerGuide says the Entourage offers "comfortable chair-height seats and ample headroom" but suggests "lanky drivers may want more rearward seat travel." Because the "second row uses individual captain's chairs," states Automotive.com, this 2009 Hyundai loses room for one; this source also comments that "flexibility is a good thing for anybody planning to sit in the third row, [which] is designed for small to mid-size children." Cars.com notes that the "standard driver's seat had a manual jack-style height adjustment, which is a breeze to use when seated," with "a generous range to accommodate tall and short alike."
According to Cars.com, "there are decent door pockets with integral bottle holders, a total of four cupholders including a drawer and the flip-up tray between the seats, two overhead sunglass holders and two glove compartments." Edmunds reports "141 cubic feet of total cargo room available, just a bit less than other mainstream minivans." ConsumerGuide reveals that the "well behind the 3rd-row seat is a useful cargo hold, and the seat sections fold into it easily for even more space," while "second-row seats tumble and fold for generous load volume."
Looking inside at the details, the reports aren't nearly as positive. ConsumerGuide comments that "the 2009 Hyundai cabin is short on soft-touch surfaces and long on nondescript plastics, but the materials are mostly in line with pricing" and points out that "some test examples of both Entourage and Sedona annoyed with creaking interior panels and rattling 2nd- and 3rd-row seats." Cars.com observes that the interior is "full of blank buttons—those placeholders that show where you would control a feature that you don't have," which made him feel like "a cheapskate and a loser."
ConsumerGuide also notes "the engine emits a full-throttle growl but is reasonably quiet otherwise," although "tire thrum and some body rumble is noticed even in town driving [and] wind rush joins in at highway speeds."
Conclusion
The 2009 Hyundai Entourage has space, versatility, and comfort, but it falls apart a bit in the details.
