2012 Lincoln MKX Comfort & Quality

8.0
Comfort & Quality

The 2012 Lincoln MKX suits four adults very well, and the five-seat cabin has good cargo space that makes it a versatile daily driver.

The MKX's swanky interior doesn't differ that much in its dimensions from the Ford Edge, and those are points in its favor. Both crossovers have the kind of head, leg and knee room that buyers expect from an adult-oriented crossover--though Range Rover's Evoque is changing that idea. The MKX fits a supple pair of front bucket seats with heating and ventilation, our latest favorite feature, and they also have memory functions that capture the ideal driving position for a pair of drivers--down to the power tilt/telescoping wheel position and mirror adjustments.

A well-conceived cabin has lots of room for adults and a fair amount of cargo--and the 2012 MKX's MyLincoln Touch gives the impression of high-tech quality.

In the rear seat, the seatbacks are reclined a few degrees for exceptional comfort. The seats don't slide on a track, which would expand the somewhat small cargo area, but it's all a matter of a cubic foot or two--not many owners will complain about the expansive room available when the back seats are folded down nearly flat.

We do have a few complaints about the interior. The doors are curved under the side sills, and it's easy to feel them flex if you push on them with a foot. The MKX's power tailgate is slow to open and close, and it makes a fair amount of noise.

Then there's MyLincoln Touch. We'll discuss it more in the Features section, but in terms of the MKX's quality and functionality, it's a sharp left turn into the future. The steering-wheel controls, LCD screens and voice controls mean that whole racks of buttons and switches have been removed from the center console, with just a pair of swipe bars for volume and fan controls. No matter how you feel about the ease of use, there's no doubt that MyLincoln Touch reduces the clutter on the dash, and tips the MKX off as a technology leader--one of the new ways customers look at quality, regardless of execution.

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