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FEATURES | 6 out of 10
audio and climate controls are intuitive and feel good
XM satellite radio is standard on all Impalas
Car and Driver
didn't expect to find an MP3 input jack in the Impala
Kelley Blue Book
While it's fitted with the basic amenities you'll find in all cars in its class, the 2011 Chevrolet Impala hasn't gone out of its way to stay up to date.
The base Impala LS is relatively well equipped. It bundles in power windows and locks; cruise control; keyless entry; air conditioning; an AM/FM/CD sound system; and Bluetooth connectivity. This version is sold widely to fleets, so some features like a fold-down rear seat and power side mirrors are omitted to keep cost down.
Stepping up through higher trims and available packages, the Impala can be equipped with an eight-speaker Bose audio system; dual-zone climate control; remote start; XM satellite radio (which is standard on retail models, not on fleet versions); a split-folding rear seat; and heated power side mirrors.
The LTZ is the sporty Impala, and it has a slightly firmer suspension, leather upholstery, sport seats, and a premium audio system. The old Impala SS and its V-8 engine are long gone.
The Impala does have plenty of power points, and you'll need them if you're putting it into regular family-hauling duty. Features you'd order on a Ford Taurus--DVD entertainment systems, USB ports and game jacks, GPS--aren't available on any Impala. Neither are all-wheel drive or a panoramic sunroof. The Impala does have OnStar hardware and comes with a six-month subscription to basic services, but beyond that initial term, you'll pay a monthly fee for directions and other adds-ons.
The basics are covered, but the 2011 Chevrolet Impala falls behind the competition with its meager entertainment and luxury features.