surveys
Few Look To Switch Auto Insurers, But Those Who Do Often Jump Ship
Back in January, J.D. Power & Associates released its 2013 U.S. Auto Claims Satisfaction Study, which showed that most Americans are happy with their insurers, based on the way those companies handl the claims process. But what if we looked at customer satisfaction from a slightly different...
Why Isn't Satnav As Simple As Google Maps? Drivers Prefer Phones For Getting Around
If your job requires you to spend time slouched in front of a computer, chances are good that you use several software programs to accomplish your daily duties. And... January 14, 2013 by Richard Read
Breaking: Many People Would Like A New Car For The Holidays
This may come as some surprise, but many of your friends and family members would like to receive a new car this holiday season. In fact, 65% of adults fall into this... December 5, 2012 by Richard Read 3
Survey: 21% Access The Web While Driving, 13% Update Their Status
Holiday driving is a terrible thing. Between the stress of added traffic and anxiety about spending hours at a dinner table with obnoxious in-laws, many motorists are in... November 19, 2012 by Richard Read
Lincoln, Lexus, Buick, Subaru Ace Customer Satisfaction Index
Customer satisfaction is on the upswing -- at least in the auto industry. In fact, a new study shows that the majority of auto brands have improved in customers' eyes, and... August 21, 2012 by Richard Read 3
Study: Women More Prone To Road Rage, 30% Text & Drive To Work
A new survey of America's commuters reveals some interesting facts. Chief among them: many folks text and drive, while far more -- especially women -- have a tendency to fly... July 20, 2012 by Richard Read 1
Mercedes-Benz, Honda Are 2012 Brands Of The Year
How do you measure a company's value? Sure, you can look at sales figures, earnings, and other bean-countery things, but there's something just as important that's much... June 26, 2012 by Richard Read 7
High Price, Poor Work Biggest Car Repair Complaints: Survey
There’s nothing worse than having to get a car repair done, and then it costs too much and/or isn’t done properly. Not surprisingly, these are the top two... April 23, 2012 by Suzanne Kane 1
Americans Still Hate The Auto Bailout But Admit It Helped The U.S. Economy
In 2009, during the depths of the Great Recession, marketing research firm Harris Interactive surveyed thousands of Americans to gauge their feelings about the federal... April 11, 2012 by Richard Read 2
Older Drivers Worry About Not Being Able To Drive: AAA
If it’s one thing we Americans cherish, it’s our ability to get in our cars and drive. But for nearly half of seniors, according to a new AAA survey, losing their... April 3, 2012 by Suzanne Kane 4
Volkswagen, Hyundai, Ford Ace Total Value Survey; Detroit Posts Gains
Every year the Strategic Vision marketing firm surveys thousands of American drivers, asking them to rank their rides on hundreds of criteria like fuel economy, technological... March 20, 2012 by Richard Read 1
Survey: Hyundai, Subaru, Lexus Score High With Dealers
Each year, thousands of consumers answer surveys about cars and the people who sell them. Those studies -- like the ones we recently mentioned about brand loyalty and the... January 30, 2012 by Richard Read 1
Chevrolet Volt Beats Dodge Challenger, Porsche 911 In Owner Satisfaction
If you keep up with auto news, you know there's been lots of talk about the Chevrolet Volt recently -- and not the good kind of talk, either. Today, however, Consumer Reports... December 1, 2011 by Richard Read
Consumers Much Happier With Automakers, Not So Much With Airlines
When the last Harris Poll on the public's perception of U.S. industries was conducted in 2009, automakers didn't fare so well. At the time consumers were less happy with car... September 21, 2011 by Richard Read
Where Do Kids Learn To Text & Drive? Ford Survey Blames Mom & Dad
Ever wonder where kids pick up their unsafe driving habits? If you're a parent, Ford says that you may be the one to blame. Ford recently surveyed 908 people in the U.S.: 301... April 27, 2011 by Richard Read 1
Once Again, Hyundai Takes Top Honors In Loyalty Index
There's a lot of talk these days about the death of brand loyalty -- particularly about Generations X and Y and how they're on the lookout for good deals, not a brand they... February 8, 2011 by Richard Read 8
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