Study

Buick, Lexus top service satisfaction study, while Fiat, Land Rover bring up the rear
Buick, Lexus top service satisfaction study, while Fiat, Land Rover bring up the rear

Another month, another survey from J.D. Power. The firm's 2017 U.S. Customer Service Index examined how satisfied (or unsatisfied) vehicle owners and lessees were after taking their cars in for service. The brand-by-brand rankings probably won't surprise you, but let's take a look anyway. To gather...Read More»

Volkswagen Plant, Wolfsburg, Germany (photo by Richard Bartz)
MIT: Volkswagen Dieselgate emissions will cause 1,200 (or more!) premature deaths in Europe

The ongoing Dieselgate crisis has been a major headache for Volkswagen employees, investors, vehicle owners, dealers, and diesel fans for nearly a year and a half. Though the scandal appears to be winding down--at least in the U.S.--a new study suggests that Volkswagen's troubles could be far from...Read More»

2018 Audi RS 3 Sportback
Audi, Porsche top Consumer Reports scorecard; Fiat, Jeep, not so much

Consumer Reports has issued its annual Brand Report Card, and as interesting as it is, there aren't many surprises to be found. To issue its 2017 rankings, the magazine compiled data on 31 brands. That data came from a variety of sources, including Consumer Reports' own road test scores, predicted...Read More»

Elizabeth Taylor
Drop in driving and car ownership suggests that America's love affair with cars may be over

With lots of wide-open spaces and a sprawling (though crumbling) system of roads, America has been an ideal country for cars. But a new study from the University of Michigan Transportation Research Institute suggests that our long, national love affair with automobiles may be coming to an end. It...Read More»

Mercedes-Benz F015 Luxury in Motion concept, 2015 Consumer Electronics Show
Survey: People plan to read, work, have sex, and pray in self-driving cars

Like washing machines, typewriters, sporks, and other technological marvels, self-driving cars are supposed to make life easier for us poor, beleaguered human beings. They promise to cut traffic accidents and fatalities, offer independence to the elderly and disabled, dial down travel times...Read More»

Police officer with radar gun
Survey: White men get out of traffic tickets most often. Black women, not so much.

In the U.S., racial tensions have been on the rise the past several years--particularly tensions between African American communities and police officers. The tensions have been fueled by shocking videos of alleged police brutality against black suspects and equally shocking reports of police...Read More»

2017 Ford Explorer XLT Sport Appearance Package
Why do people buy SUVs, and why do 76% of shoppers avoid them?

Here's an interesting irony: according to J.D. Power's 2017 Auto Avoider Study, just 24 percent of U.S. consumers shopped for SUVs last year, and yet SUVs accounted for 42 percent of all vehicles sold, up from 34 percent in 2012. Why are SUVs so popular now? And why have 76 percent of consumers...Read More»

2016 Tesla Model S
Tesla Model S is the most-loved car in America

How much do you love your new car? And just as importantly, what do you love about it? That's the kind of data that marketing firm Strategic Vision tries to gather for its Customer Love Index. Strategic Vision polls thousands of Americans about their recently purchased cars. Over the past decade...Read More»

2017 Buick Envision
Buick, Porsche are tops in J.D. Power sales satisfaction survey

Have you bought a new car lately? How satisfied were you with the process? If you drove home a Buick or Porsche, you're likely to say "very satisfied", according to a new study from J.D. Power. The study in question is the 2016 Sales Satisfaction Index, which "measures the ability of dealerships to...Read More»

Drunk driving poll from Alcoholic.org
Who drives drunk? Gen X guys from the Midwest

The holiday season is almost here, and with it comes an abundance of holiday parties overflowing with boozy beverages. We all know that those situations can increase the likelihood of someone driving drunk, but which people are the most likely to do so? The folks at Alcoholic.org--a privately owned...Read More»

Angry teen driver
Human drivers will probably bully self-driving cars

Bullying has recently become a hot topic of conversation, particularly in schools. But of course, it's been an issue for decades, if not millennia, probably because it's human nature to pick on others who are seen as weak or different. Sadly, a new study suggests that we may not limit our bullying...Read More»

Seatbelt usage by state
The states that do (and don't) like to use seatbelts

In 49 states and the District of Columbia, it's illegal to ride in the front seat of a car without wearing a seatbelt. In 28 of those states, back seat passengers have to buckle up, too. New Hampshire is the lone holdout, with no seatbelt law at all. But of course, just because there's a law on the...Read More»

Society of Automotive Engineers' system of rating autonomous cars (via KBB)
Interested in self-driving cars? New survey shows that consumers aren't fully onboard

If you're a fan of autonomous vehicles, Kelley Blue Book's Future Autonomous Vehicle Driver Study, has good news and bad news. (If you don't like the thought of self-driving cars, just substitute "bad" for "good" below, and vice versa.) The study was conducted in May and polled 2,264 Americans...Read More»

Google Self-Driving Car Prototype
Survey: A majority of Americans would be interested in cars from Google & Apple

Automakers, pay attention: a new survey suggests that more than half of U.S. consumers would be interested in cars developed by tech giants Google and Apple. The survey was conducted by TECHnalysis Research, which polled 1,000 Americans who (a) currently own a vehicle and (b) plan to purchase...Read More»

Mercedes-Benz F015 Luxury in Motion concept, 2015 Consumer Electronics Show
No surprise: luxury owners more likely to let autonomous cars do the driving

How excited are you about self-driving cars? According to one new study, your feelings about tomorrow's autonomous vehicles may depend on what you drive today. The study was conducted by research firm MaritzCX, which spent much of the summer asking 12,353 vehicle owners to share their feelings...Read More»

Angry Driver with Road Rage
Why do traffic deaths fall in recessions? Dangerous drivers drive less

During economic downturns like the recent Great Recession, auto fatality rates fall. The common-sense explanation for that phenomenon is that in tough times, companies cut jobs (reducing the number of commuters), and consumers buy fewer goods (reducing the number of big-rigs and other cargo...Read More»

Honda Automatic Emergency Braking (AEB) system demo  -  Japan, 11/2012
Automatic crash braking systems aren't all the same, says AAA

As automakers race to make automatic emergency braking standard in more new cars, the nation's largest automobile owners club says not all systems are designed the same. In controlled testing, AAA announced this week that different automatic emergency braking systems in cars could help prevent...Read More»

American Customer Satisfaction Index (August 2016)
Lincoln, Honda, Toyota, BMW are tops in customer satisfaction (Acura, VW not so much)

Over the past few years, car owners have become increasingly dissatisfied with their vehicles. But a new study from the American Customer Satisfaction Index suggests that for most automakers, consumer sentiment has made a turn for the better. ACSI's 2016 Automobile Report polled 3,776 auto...Read More»

Texting in traffic (by Flickr user Mo Riza)
Would you buy a car on your smartphone? Many Americans would

Love them or hate them, there's no denying that smartphones make life easier for many of us. Need a ride? Book it on Uber. Want to skip the line at the cinema? Open an app and grab some quick tickets. Shocked to see that your beloved new videogame costs $60 in the big box store? Haul out your...Read More»

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