Quality

The Most Useful Cars Of 2015
The Most Useful Cars Of 2015

How useful is your car? Quality means something a little different to each shopper, so in The Car Connection's reviews, we discuss vehicle quality in every dimension--styling, performance, safety, features, and fuel economy. Nowhere is it more important than in the space available to people and...Read More»

Next-generation BMW iDrive interface, 2015 Consumer Electronics Show
Auto Dependability Increasingly Defined By Tech Woes, Not Breakdowns

Which is more disabling: A component failure that makes you late to work one morning, or a connectivity system that fails, almost every single day, to connect to your smartphone? While in-car tech features were not all that long ago considered separate from dependability, consumers are increasingly...Read More»

2013 Toyota Camry
Camry Loses CR Recommended Status, Audi Among Most Reliable Brands

Consumer Reports has released the results of its Annual Auto Reliability ratings and rankings, and it's likely the results were met with a collective wince over at Toyota. That's because while the automaker—and its Lexus luxury counterpart—still ranked above all others in reliability...Read More»

2013 Dodge Dart GT
Domestic Brands Find Owner 'Love' In Quality Study

Choose a domestic-brand car, like the 2013 Dodge Dart or 2013 Ford Fusion, and you might actually be in love. That's what the latest study results from the market-research firm Strategic Vision suggest. The Dart, along with the Chrysler Town & Country, Dodge Durango, Buick Enclave, Chevrolet...Read More»

2012 Porsche 911 Carrera Cabriolet
2012 J.D. Power Initial Quality Study: Industry Hits All-Time High

The J.D. Power Initial Quality Study, a touchstone for the industry's current successes and failures in new-car design and production, shows that the industry has reached an all-time high in overall quality with its 2012 model year, improving five percent overall, presenting fewer defects and...Read More»

Data from ALG's Spring 2012 Perceived Quality Study
Honda, Lexus Are Tops In Perceived Quality; Ford, Hyundai Improve

When it comes to perceived quality -- that is, how consumers view brands, based on personal experience and word-of-mouth -- Honda and Lexus are at the top of their game. That's according to ALG, a California-based company that has been predicting valuations in the automotive industry for almost 50...Read More»

2012 Toyota Camry SE
Total Recall: Automakers Issue Fewer Safety Fixes In 2011

No matter what brand of vehicle you have, chances are it is—or will be—affected by some sort of recall. Recalls, while a necessity for safety, mean lost time and money for both the automaker and the customer. And the good news is that there were fewer this past year. According to a...Read More»

The 2012 Nissan Maxima. Image: Nissan
Nissan Vows To Restore Consumer Confidence In Its Product Quality

Feeling the sting from low quality scores in recent J.D. Power and Associates surveys, Nissan Motor Co. is amping up plans to do something to restore consumer confidence in its products. Specifically, Nissan will concentrate its efforts on two key areas: perceived quality and so-called “soft...Read More»

2012 Nissan Juke
Nissan Works To Restore Consumer Confidence In Its Quality

Nissan is not at all happy with recent quality scores in the United States market, and the automaker has vowed to revamp its quality control to catch the competition. Nissan is focusing its efforts on two key areas: perceived quality and “soft quality,” which is the quality portrayed...Read More»

2011 Hyundai Equus
J.D. Power APEAL Study: Porsche's On Top, But Hyundai Wins Big

J.D. Power’s Automotive Performance, Execution and Layout (APEAL) study looks at how gratifying a new vehicle is to own and drive, based upon owners surveyed three months after purchase or lease of a new vehicle. The study looks at over 80 specific attributes of each new vehicle, and the data...Read More»

2011 Jetta SEL Sport  Photography by Kevin Pauly
2011's Worst-Quality New Cars

Automakers are smart to crow when they earn coveted quality awards. But when the hammer comes down--particularly on brand-new vehicles--the results are usually kept a little more quiet. One of the benchmark studies of new-vehicle quality has been released for the 2011 model year, and this time...Read More»

2011 Ford Explorer
Ford Misses Quality Targets, Feels Pressure: Report

In 2010, Ford was the mainstream brand with the fewest quality defects, according to J.D. Power and Associates. Since then, their new Explorer was ranked 17th out of 19 competitors by Consumer Reports, which found the Explorers touch-screen controls “complicated and distracting” (but we...Read More»

Ford studies dandelions
Dandelion Not Just For Salads Anymore; How About Floor Mats?

Hold the weed killer! While homeowners typically look at dandelions sprouting on the lawn and immediately look for ways to kill the invasive weed, researchers at Ford and Ohio State University are studying the plant for ways to use it as a substitute for rubber and plastic in – you guessed it...Read More»

2012 Fiat 500
Seven Car Brands With Bad Reputations For Quality

Quality means different things to different car buyers--everything from reliability to fuel efficiency to utility. It's nebulous, but it can make or break the launch of a new vehicle or the success of a car company, affecting everything from positive press to negative word-of-mouth reviews. Some...Read More»

Toyota show sponsor
Mercedes, Honda Top Perceived Quality Survey; Toyota Rebounding

Toyota has faced a lot of blemishes to its reputation over the past year, but it's rebounding. Surprisingly well. So found ALG, in its Fall 2010 Perceived Quality Study (PQS) just released. Toyota, which had previously been first place in the study, dropped 20 percent from Fall 2009 to Spring 2010...Read More»

2011 Kia Optima
Can Kia Catch Up With Hyundai In Quality, Reliability?

Kia is on track to set an all-time sales record in the U.S. this year, beating its previous 305,000 sales, and it's no surprise how: lots and lots of product. Over the past year, the company has launched the new Soul, Forte, and Forte Koup small cars, all-new Sorento and Sportage crossovers, and...Read More»

2010 Toyota Avalon
Six Months After The Recalls: Toyota Bruised, Lexus Less So?

It's been a tough and trying year for Toyota—and Toyota owners. There had already been a few isolated claims of accelerators sticking. But it was the news of an incident, last August—a family (and off-duty cop) in an ES 350, who sped out of control to a fiery death—that punted Toyota's...Read More»

Akio Toyoda
Toyota Opens Lines Of Communication While Its President Dodges Congress

Toyota's response to the current recall fiasco has been a little slow -- and that's being generous. As new details emerge from memos and other documentation, it's clear that Toyota officials have spent much of the past few years hiding their heads in the sand, hoping this would all go away. Now the...Read More»

2010 Honda Civic Si Coupe
Ford Gaining On Honda And Toyota In Perceived Quality

Among mainstream brands, consumers still rate Honda and Toyota highest in quality—whether that is or isn't the case on actual quality surveys. But Ford is quickly gaining ground. That's according to the latest Perceived Quality Study (PQS), from residual values expert Automotive Leasing Guide...Read More»

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