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J.D. Power: Mercedes-Benz, MINI Are Tops In Customer Satisfaction (Acura, Mitsubishi? Not So Much)

J.D. Power: Mercedes-Benz, MINI Are Tops In Customer Satisfaction (Acura, Mitsubishi? Not So Much)

Earlier this week, we talked about the many ways that dealers can ruin the customer experience -- often by hounding consumers for good ratings on surveys and social media sites. No matter how you feel about such surveys, there's no denying that one of the most important is J.D. Power's... read more

November 14, 2014 by  -
 
2012 BMW M6 Coupe

BMW May Have Fudged Sales Stats To Remain #1 Luxury Brand

For years, Lexus sat at the top of America's luxury heap. Then came some product stagnation, a few unpleasant recalls, and a terrible natural disaster, which bumped Lexus... read more August 16, 2012 by  0


 
2012 BMW 6-Series Coupe

BMW Bumps Mercedes, Lexus To Become America's Top Luxury Brand

For a full decade, Lexus has been parked at the top of the U.S. luxury car heap, but no more. Sales stats released this week have put a different brand in the top spot, and... read more January 6, 2012 by  1


 
2012 Hyundai Veloster

Hyundai Aces Brand Loyalty Study; Toyota, Ford Make The Top 100

The good news -- for Hyundai fans, at least -- is that the Korean automaker has driven to the top ten of Brand Keys' Customer Loyalty Leaders Index for a second year in a... read more September 13, 2011 by  0


 
2012 Mercedes-Benz M Class

2012 Family Cars With Hill-Hold Assist

Drivers who live in hilly areas or on streets with steep inclines learn fairly quickly that it takes a certain amount of skill to safely park and be able to start up again... read more September 12, 2011 by  2


 
Facebook check-in kiosk using RFID

Mercedes-Benz Automates Facebook Check-Ins At PGA Tourney

Back in April, Mercedes-Benz tried its hand at geolocation, offering a $1,000 discount to shoppers who checked in on Foursquare at the 2011 New York Auto Show. Now, the... read more August 12, 2011 by  0


 
Aston Martin V12 Zagato race car

Aston Martin V12 Zagato, Cake Boss, Ford, Fuel Cells: Today's Car News

Aston Martin is gearing up the V12 Zagato for the 2011 Nurburgring 24 Hour endurance race. [MotorAuthority] The fonts on the instrument panel of future Fords will be 40... read more June 22, 2011 by  0


 
Millward Brown's 2011 BrandZ study

Toyota Bumps BMW To Become Most Valuable Auto Brand In The World

Just last week, we reported BMW had finally kicked Toyota's Lexus brand from the top spot in the U.S. luxury market. Today, the trade winds have shifted, and we find Toyota... read more May 9, 2011 by  3


 
2011 BMW X5

BMW Leads The U.S. Luxury Market By Just 29 Sales

For several years, the U.S. luxury market has been dominated by Lexus, but as we mentioned a couple of weeks ago, Toyota's high-end marque recently lost ground with American... read more May 5, 2011 by  1


 
Kia 'Hamsters' commercial

Kia's Hamsters Scurry Off With Nielsen's Top Ad Award At The 2011 New York Auto Show

It's official: Americans love rodents. That rule may not apply so much to rats or nutria, but cuter critters like squirrels and chipmunks are tops with U.S. consumers. And at... read more April 22, 2011 by  0


 
2012 Mercedes-Benz C63 AMG Coupe live photos

Check In At The 2011 New York Auto Show, Get A $1,000 Discount From Mercedes-Benz

Mercedes has been slower than other automakers to dip its shiny metal toe into the waters of geolocation apps. But this weekend, the boys (and girls) of Benz are plunging... read more April 22, 2011 by  0


 
Mercedes-Benz Tweet Race to the Big Game

Mercedes-Benz Chooses Tweet Race Teams, Get Ready To Tweet

Mercedes-Benz has finally announced the line-up for its pre-Super Bowl Tweet race. Quick recap about the race: four two-person teams each with a "coach" will be using Twitter... read more January 14, 2011 by  0


 
2011 Jeep Grand Cherokee

2010 Sales Stats Are In: A Look At The Winners & The Losers

If you're old enough to read this, you're old enough to remember 2009's slumping auto market. Economists and auto analysts predicted that the U.S. would see a rebound in... read more January 5, 2011 by  6


 
Screenshot from Mercedes-Benz 'Classic' app

Vintage Car Fans, Take Note: Mercedes-Benz Launches 'Classic' App

Mercedes-Benz has launched a number of apps over the past year or so -- most of them pretty mediocre (Mbrace being the notable exception). Given that iffy record, we were... read more December 20, 2010 by  0


 
Mercedes-Benz Tweet Race to the Big Game

Mercedes-Benz Announces 2012 C-Class Coupe Via Super Bowl 'Tweet Race'

If you are reading SocialCarNews, then you are probably quite connected when it comes to social media. That makes you exactly the kind of person Mercedes-Benz for its "Tweet... read more December 13, 2010 by  0


 
smart drive kit for iPhone

Cars And Smartphones: The Future Is Now

In the 2004 Will Smith movie, I, Robot, the future is filled with cars that drive themselves, and petroleum's verboten because it's volatile and unsafe. Yes, this future also... read more October 15, 2010 by  0


 
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