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J.D. Power

 
J.D. Power Reports Vehicle Dependability Is On The Rise

J.D. Power Reports Vehicle Dependability Is On The Rise

If you’ve ever shopped for a new car, chances are good that someone has passed along this bit of automotive wisdom: never purchase a new or redesigned model in its first year of release. While that may have been true in years past, the latest vehicle dependability data from J.D. Power and... read more

February 13, 2013 by  - 0
 
Toy car accident

Study: Costs Rise, But Americans Happier With Auto Insurance

With initial damage estimates for Hurricane Sandy pegged at $20 billion or more, insurance companies are facing a very busy couple of weeks. But while they brace for massive... read more October 30, 2012 by  0


 
2012 Chevrolet Sonic

Power: Sonic, Volt, MINI Coupe More Appealing Than Larger Cars

Smaller vehicles, chosen wisely, can be more appealing than larger ones. That's a message that we've delivered quite a bit over the past several years, in reviews of some... read more July 25, 2012 by  0


 
Flo, for Progressive Insurance

Customer Satisfaction With Auto Insurance At All-Time High: J.D. Power

The words “customer satisfaction” and “auto insurance” don’t necessarily seem to go together, but a new study from J.D. Power and Associates... read more June 29, 2012 by  0


 
2012 Tesla Model S Signature

2012 Tesla Model S Deliveries, 2013 Chevrolet Malibu Priced: Car News Headlines

Today at High Gear Media, Tesla is going to deliver the first 2012 Model S sedan today and E15 gasoline has been approved. We compared the Nissan Altima against the... read more June 22, 2012 by  0


 
2012 Porsche 911 Carrera Cabriolet

2012 J.D. Power Initial Quality Study: Industry Hits All-Time High

The J.D. Power Initial Quality Study, a touchstone for the industry's current successes and failures in new-car design and production, shows that the industry has reached an... read more June 20, 2012 by  2


 
2012 Toyota Camry XLE

Shoppers More Willing To Switch Car Insurance: Study

Car ownership costs are going up, as we recently reported, including a 3.4 percent average increase in auto insurance. Now, a new study from J.D. Power and Associates shows... read more May 4, 2012 by  0


 
Flo, for Progressive Insurance

Americans Are Happy With Their Auto Insurance. Well, Mostly

Chances are pretty good that you're happy with your auto insurance -- at least that's what a new study from J.D. Power indicates. Power surveyed 16,100 individuals in January... read more May 1, 2012 by  2


 
2013 Cadillac ATS

Cadillac, MINI Awarded For Most Improved Customer Experience

Like all trade shows, the 2012 New York Auto Show raises as many questions as it answers: will this new model live up to the old one? How will customers take to its... read more April 5, 2012 by  0


 
2010 Lexus GS 460

Lexus Again Tops J.D. Power And Associates Customer Service Index

For the fourth consecutive year, Lexus has topped all other luxury brands on the the J.D. Power and Associates Customer Service Index (CSI) survey, achieving an overall score... read more March 14, 2012 by  0


 
J.D. Power and Associates' 2012 U.S. Vehicle Dependability Study

Lexus, Porsche, Cadillac Top J.D. Power 2012 Dependability Study

The results of J.D. Power and Associates' 2012 U.S. Vehicle Dependability Study have just been released, and there's plenty of good news for auto fans. Power's Dependability... read more February 15, 2012 by  0


 
Car repair

Drivers Still Like Their Insurance Companies, Despite Longer Repair Times

The last time Gallup polled people about the insurance industry, only 10% of respondents thought their agents were "highly honest and ethical". But a new study from J.D... read more February 1, 2012 by  0


 
2012 Hyundai Elantra

Gas Mileage Tops List Of Vehicle Purchase Reasons

For the first time in several years, gas mileage tops the list of most influential reasons why consumers purchased their vehicle, surpassing reliability. That’s... read more January 30, 2012 by  0


 
2011 Lincoln MKZ Hybrid

Ford, Hyundai Ace Loyalty Studies From Polk, J.D. Power

Customer retention is a huge focus in the automotive world -- in fact, earlier this week at the 2012 Detroit Auto Show, General Motors' Mark Reuss listed it among his top... read more January 12, 2012 by  0


 
2012 MINI Cooper Roadster

Lexus & MINI Ace J.D. Power's 2011 Sales Satisfaction Index

Have you shopped for a new car lately? If so, how impressed were you with the dealerships you visited? If you stopped at a Lexus or MINI showroom, chances are good that you... read more December 2, 2011 by  1


 
J.D. Power's 2011 U.S. Navigation Usage and Satisfaction Study

Hate Your Navigation System? J.D. Power Says You're Not Alone

Over the summer, we saw Ford take a tumble in customer satisfaction rankings -- not because of mechanical problems in its vehicles, but because of its MyFord Touch and SYNC... read more November 23, 2011 by  3


 

 
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