FTC

Feds investigate auto lenders who track borrowers by GPS
Feds investigate auto lenders who track borrowers by GPS

Ever had the feeling you were being watched? If you've taken out an auto loan in recent years, your hunch may have been correct, and now, the U.S. government is investigating. It's not uncommon for lending institutions to require that borrowers equip their new vehicles with GPS devices and other...Read More»

Gavel. Image: Brian Turner
New lawsuit could force used car dealers to repair recalled vehicles

Recalls have been making headlines for the past several years, but on used car lots, recalled vehicles aren't always easy to spot. That could change thanks to a new lawsuit filed against the U.S. Federal Trade Commission. Recalls in the news The recent crop of high-profile recalls began with...Read More»

FTC's used car Buyers Guide
Buying a used car becomes slightly less daunting next year

Buying a car can give anyone heartburn. Between all the add-ons and upgrades, the fees and taxes, the fine-print of financing, and the iffy opinion that many consumers have of auto salespeople, it's a far more complicated experience than, say, buying a book or a smartphone. That goes double when...Read More»

2015 Porsche Cayenne Diesel
Volkswagen Dieselgate update: California rejects 3.0-liter fix (again), fines VW $86 million

Tesla isn't the only automaker that's having a bad week. If Elon Musk is buying, Volkswagen could use a drink or three. At the end of June, Volkswagen's Dieselgate scandal seemed like it was finally coming to an end--or at least the beginning of an end. After nearly ten long, confusing months, the...Read More»

2010 Volkswagen Golf TDI
VW reaches $15.4 billion settlement, but Dieselgate is far from over

If you live in the U.S. and own an Audi or VW 2.0-liter diesel, today's your day--the day you learn how much Volkswagen plans to compensate you for buying an illegally rigged vehicle. It's also the day that you learn whether Volkswagen will buy back your car because you're too disgusted by the...Read More»

Volkswagen TDI 'clean diesel' television ad screencap
Volkswagen Dieselgate update: $10.2 billion settlement reached, diesel owners lose $1500 resale value

It's a gloomy day across much of Europe, with markets in turmoil after UK residents voted to "Brexit" the EU. Volkswagen isn't doing much to improve matters: thanks to its ongoing Dieselgate scandal, the company is poised to make a massive payout to the U.S. (and its diesel owners), one employee is...Read More»

Volkswagen TDI 'clean diesel' television ad screencap
Volkswagen Dieselgate update: Dealers confront VW execs, FTC sues, sales hit the skids

The Volkswagen Dieselgate scandal began making headlines over six months ago, so you might think that the worst of it would be over by now. You would be wrong. In recent days, VW's U.S. dealers and its German executives have met at the National Automobile Dealers Association convention in Las...Read More»

Tesla logo
Tesla Could Be Poised For Big Win: FTC To Hear Pros & Cons Of Franchise Laws

Tesla Motors has had trouble making inroads in some states due to stringent franchise laws and the powerful dealer lobbies that keep those laws in place. But change could be looming around the corner -- change effected not by individual states, but by the Federal Trade Commission. On Tuesday...Read More»

Tesla Store opening in Westfield Mall, London, Oct 2013
Tesla Wins Support From FTC Heads To Sell Directly To Consumers

You have to hand it to Elon Musk: he doesn't shy away from a challenge. In launching Tesla, he faced three. First, like any startup, Tesla had to let consumers know about its products. Because of Musk's outgoing personality and Tesla's attractively designed cars, that wasn't hard to do -- though...Read More»

Dealer - Sale
FTC Investigates 10 Dealers For Deceptive Ads, With More Probes Planned

If you're a car dealer and you're unfamiliar with the term "best practices", listen up, because the Federal Trade Commission may soon be knocking on your door. The FTC has investigated consumer complaints at ten U.S. auto dealerships, all of whom were accused of deceptive advertising. The agency...Read More»

Senator Charles Schumer
OnStar Committing 'Brazen' Invasion Of Privacy, Says Senator

On Thursday, we told you about OnStar's new terms of service, which go live this December. Among the more controversial features in the company's new customer agreement, OnStar now reserves the right to share details about owners' location, speed, and other factors with third parties. Worse: OnStar...Read More»

Sleazy Car Salesman
Feds Host Roundtables, Launch Investigation Into Dealer Practices

With the price of a new car averaging more than $28,000 and the average dealer-sold used car running around $14,000, most vehicle shoppers opt to either finance or lease. While dealer-arranged financing is certainly more convenient, it's not always fair, and it's not always straightforward. And...Read More»

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