dealerships

Survey: Hyundai, Subaru, Lexus Score High With Dealers
Survey: Hyundai, Subaru, Lexus Score High With Dealers

Each year, thousands of consumers answer surveys about cars and the people who sell them. Those studies -- like the ones we recently mentioned about brand loyalty and the shopping habits of men and women -- can tell us a lot about buyers, but for an insider's look at the auto industry, you need to...Read More»

2012 Toyota Camry SE
Total Recall: Automakers Issue Fewer Safety Fixes In 2011

No matter what brand of vehicle you have, chances are it is—or will be—affected by some sort of recall. Recalls, while a necessity for safety, mean lost time and money for both the automaker and the customer. And the good news is that there were fewer this past year. According to a...Read More»

2012 MINI Cooper Roadster
Lexus & MINI Ace J.D. Power's 2011 Sales Satisfaction Index

Have you shopped for a new car lately? If so, how impressed were you with the dealerships you visited? If you stopped at a Lexus or MINI showroom, chances are good that you walked away happy -- and with a new set of wheels. That's according to the latest study from J.D. Power. Power's 2011 Sales...Read More»

2011 Chevrolet Volt
UPDATE: Dealers Pocketing $7,500 Chevy Volt Tax Credit?

UPDATE: Several sources have reported that the practice described below appears to be confined to a few isolated incidents, if at all, and a General Motors spokesman called the NLPC 'confused.' The NLPC meanwhile in a follow-up cried foul on GM's claim that there's "high demand" for the Volt and...Read More»

2010 Infiniti G37 Sedan
The Best Day To Buy A Car At A Discount? It's In The Numbers

If you’re planning on buying a car over the next month, the best day to buy—the day you’ll receive the biggest discount on the selling price—is April 30, 2011. By the way, the worst day is May 9. This information is from TrueCar.com, which provides new-car pricing for...Read More»

2011 Ford Fiesta
Smart Car Shopping: Knowing Your Credit Score Is Not Enough

Savvy car shoppers--and experts on savvy car shopping--recommend that consumers know their credit score before they walk into a car dealership. Why? To stop dealers from padding the interest rate on car loans. When that happens, it increases the dealership’s profit, but that profit comes...Read More»

2011 Scion xB
Toyota, Several Other Automakers Face Supply Shortages Through Summer

If you're set on getting a particular vehicle this year—especially a small-car model or a Japanese-brand model—you might want to go get it sooner than later. Inventories are definitely getting tighter as a result of the earthquake (and resulting tsunami) in Japan a month ago. According...Read More»

Sleazy Car Salesman
Feds Host Roundtables, Launch Investigation Into Dealer Practices

With the price of a new car averaging more than $28,000 and the average dealer-sold used car running around $14,000, most vehicle shoppers opt to either finance or lease. While dealer-arranged financing is certainly more convenient, it's not always fair, and it's not always straightforward. And...Read More»

2011 Lexus CT 200h
J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI) Study—the big annual study that gauges multiple aspects of dealership service after the sale. Overall, Lexus ranked at the top among...Read More»

Cadillac dealership
Report: Could Upfront Pricing Benefit Both Shoppers and Dealers?

Shopping for a new car is full of mistrust. Given the tremendous flexibility in vehicle pricing, even if shoppers manage to secure an excellent deal, they often leave the dealership with no reassurance of it, leaving some thinking that they've been scammed. Yet dealerships have been seeing their...Read More»

Online shopping
Projection: By 2016, 20% Of Auto Sales Will Be Made Online

As more of our lives move to the web, it's only natural that we'll spend more time getting information there, too. And as we acquire that information -- as a growing number of consumers are doing-- more purchases will be made online, too. In fact, one research firm has estimated that within five...Read More»

Cadillac dealership
Auto Sales Finishing 2010 Strong, But Recovery Will Be Slow In 2011

While the U.S. auto market outlook can hardly be called bullish, sales this past month are pointing to some growth, and some further steps toward a rebound, in 2011. And that rebound still looks quite far away. AutoPacific is anticipating 12.4 million next year, and J.D. Power predicts that U.S...Read More»

2010 Nissan Titan
Frugal Shopper: Deep Discounts Already Applying To Some 2011 Models

It's the time for holiday cheer, egg nog, and fruitcake. And it's that time of the year when, at most dealerships, there are still a few stragglers on the new-car lot—yes, we mean those 2010 models that are already several months obsolete and with the arrival of a new calendar year are going...Read More»

2011 Hyundai Elantra
Many Hyundai Dealerships Changing Hands, Poised For Upgrades

The next time you're out car shopping, give the Hyundai dealership another chance. You could find a much larger building, or a completely different experience. Many Hyundai dealerships are poised for an upgrade. According to Automotive News, 40 of Hyundai's 803 U.S. dealerships have changed hands...Read More»

Kia storefront on eBay
Kia Gets A Sleek New Storefront On eBay

Remember when auction sites were the hot new thing? When eBay was groundbreaking? When authors around the globe made a pretty penny selling books and pamphlets and CD-ROMs (remember those?) showing you and your grandmother how to make a fortune selling your posessions online? Yeah, it's a distant...Read More»

Empty dealership
GM's Wound-Down Dealerships Finally Shuttered. What About Their 6.7 Million Customers?

General Motors caused quite a stir last year when the automaker trimmed over 1,500 dealerships from its network. In fact, some U.S. legislators are still clamoring for hundreds to be reinstated. (Whether they'll keep clamoring after tomorrow's mid-term elections is another matter.) But like it or...Read More»

2011 Buick Regal
Buick-GMC Dealerships To Offer Loaner Cars?

Owning a luxury car has its perks. And while the soft hides, real wood veneers, and more exclusive badges certainly don't go unappreciated, some of the most valued perks—especially for repeat luxury-brand shoppers—are related to the kind of service you get when you return to the...Read More»

2011 Lincoln MKX
Lincoln Is Movin' On Up, And Ford Looks For Dealer Commitment

Ford Motor Co. [NYSE:F] is planning to consolidate its Lincoln dealerships, and asking those that stay with the brand to upgrade. Earlier this week, at a gathering of Lincoln dealers at the company's headquarters, details for the plan were announced. Although they remain secret, the automaker...Read More»

Nielsen's top ten ad categories for the first half of 2010
Do They Know Something We Don't: Automakers, Auto Insurance Ad Spending Soars

During tough economic times, companies often cut back on marketing -- in fact, advertising budgets are frequently the first to shrink when danger looms and the last to expand once the coast clear. As a result, some analysts see ad spending as the equivalent of the canary in the mine shaft: a sign...Read More»

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