dealerships

Will Fiat Chrysler's plan to sell cars on Amazon destroy or update the dealership model?
Will Fiat Chrysler's plan to sell cars on Amazon destroy or update the dealership model?

America's auto dealership model may not be fully broken, but most folks--especially consumers--would agree that it's in need of a 21st century overhaul. Fiat Chrysler Automobiles apparently thinks so, too. The car company recently announced plans to begin selling vehicles on Amazon. Doing so won't...Read More»

Teen driver
Buying a car should be (a) painless, (b) fun, or (c) joyful?

Shopping for a new car can be pretty exciting--until the point that you have to head to a dealership. That's when the migraine meds can come in handy. At least one dealer wants to improve the experience, though. He's got his work cut out for him, because there are many reasons people hate...Read More»

hypnotic pattern
The words dealers use to make you buy a car

If you've ever had to participate in a leadership seminar or management training workshop, you know some of the keys to good communication: Speak with enthusiasm and passion (but don't overdo it) Smile (but make sure it's genuine) Use the right body posture You also know to avoid technical jargon...Read More»

Honcker smartphone app
Another crack in the showroom wall? Honcker app offers car leasing, no dealership visit required

Autonomy, electrification, ride-sharing: tomorrow's auto industry is going to look very different from today's. Some automakers and dealers are fighting the tide of change tooth and nail; others, like Tesla, are charging headlong into the unknown, often without much success. A new app called...Read More»

Frame from 'Benefits of Price Competition' video, by National Automobile Dealers Association (NADA)
Do you trust a car dealer to be fair? Our poll results

Shopping for a new car is often an exercise in frustration. Sure, researching your next ride can be enjoyable--even entertaining--but the fun abruptly stops when you have to schlep to the showroom. Much of that unpleasantness is directly related to the arcane car-buying process. When you're...Read More»

Money and car keys
Why buying a car alarm from a dealership is a bad idea

Growing up, you probably received plenty of advice about the car-buying process from your parents, siblings, friends, and neighbors. Today, few of you would consider shopping for a new ride without getting pre-approved for an auto loan or carving time out of your day to take a test drive. But what...Read More»

Frame from 'Benefits of Price Competition' video, by National Automobile Dealers Association (NADA)
Survey: nearly 2/3 of American consumers think auto dealerships are unethical

This may come as a shock, but many people think that car salespeople are dishonest. A recent Gallup poll ranked nurses, pharmacists, and doctors among the most-trusted professions, but car salespeople landed at the bottom of the list, tied with telemarketers and members of Congress. Only lobbyists...Read More»

Elon Musk
Tesla mulls federal suit to sell in Texas, Michigan, other states (and Hurricane Katrina may help)

This is a very big week for Tesla. Just a few short months after delivering its first Model X crossovers to earlybird customers, the all-electric automaker will begin taking reservations for another new model tomorrow. Priced from $35,000, the Tesla Model 3 could dramatically boost Tesla's sales...Read More»

Tesla Model S P85D 'Insane' mode acceleration  [frame capture from DragTimes video]
If You Have A Fender-Bender On A Test Drive, Who's Liable: You Or The Dealer?

When you're shopping for a new ride, you always take a test drive, right? But what happens if you're in an accident during those 15 or 30 minutes? Who can be sued? That question was recently posed in a Colorado court of law, and as Auto News reports, the dealership was found to be just as liable --...Read More»

Supreme Court of the United States (2010)
Supreme Court Refuses To Hear Cases From Fiat Chrysler & Ford

In two separate rulings -- or rather, non-rulings -- the Supreme Court of the United States had dealt smackdowns to Fiat Chrysler Automobiles and Ford Motor Company. According to Detroit News, SCOTUS refused to hear a case from FCA regarding the re-opening of dealerships shuttered in the wake of...Read More»

Elon Musk
Texas Snubs Tesla As Clock Runs Out On Direct-Sales Bill: What About The Hyperloop & Gigafactory?

Yesterday, a gavel banged in Austin, Texas, bringing the state's 84th legislature to an end. As with most legislative sessions, officials made progress on some fronts, but many bills were tabled or died in committee. As Auto News reports, two of those failed bills would've allowed Tesla Motors to...Read More»

Category F5 tornado in Manitoba, Canada, 2007 (photo byJustin Hobson)
Better Than Guns: Oklahoma Dealer Gives Away Tornado Shelters With New Cars In May

Given America's booming auto market, you might think that dealers are having an easy time of it these days. All they need to do is open the doors and wait for sales to come rolling in, right? Wrong. Between dissipating brand loyalty, new packages and add-ons for shoppers, and the occasional...Read More»

Tesla Motors gallery in Houston Galleria, opened October 2011, with Model S on display
Tesla Triumphs In Maryland As New Bill Allows Sales At Four Sites: Which State Is Next?

Another one bites the dust -- and more will surely follow. Auto News reports that the Maryland legislature has passed a bill that would allow Tesla to open up to four retail locations in the state. Governor Larry Hogan hasn't indicated whether he'll sign the bill, but at least one delegate with...Read More»

2016 Scion iA  -  2015 NY Auto Show live photos (preview event)
Scion Lets You (Almost) Buy A Car At Home, Take Delivery At Dealership

The Scion niche small-car brand has long operated as a sort of laboratory for Toyota. And now it’s serving as a testbed for how the role of Toyota dealerships could change in the future—to be, perhaps, a little more like the controversial sales methods used by Tesla Motors. But prior to...Read More»

The White House, Washington, D.C.  [Creative Commons license by dcjohn]
Dealers Gear Up To Fund GOP Presidential Candidates, But Will Tesla Supporters Lose Out?

It's no surprise that U.S. auto dealers and dealer networks skew heavily Republican. The GOP has built a reputation as being pro-business and anti-regulation -- stances that appeal to many in the business community. According to Auto News, though, the 2016 election cycle could be a confusing one...Read More»

2014 Tesla Model S
Tesla Wins In Georgia, Loses In West Virginia

For Tesla fans below the Mason-Dixon line, we have good news and bad news, courtesy of Auto News. Since it's Friday, we'll start with the good news: Georgia has passed a bill that (a) increases the number of outlets that Tesla can operate in the state and (b) allows the automaker to sell an...Read More»

Chris Christie speaking at CPAC 2015 in Washington, DC. (photo by Gage Skidmore, via Wikimedia)
Tesla Returns To New Jersey: Will This Give Chris Christie's Presidential Campaign A Push?

Tesla Motors' battle for acceptance has finally come to an end -- at least in New Jersey. According to Detroit News, Governor Chris Christie signed a bill yesterday that will allow the start-up to sell its all-electric vehicles directly to consumers from up to four locations. But the outlook for...Read More»

Car repair
Unsatisfied: Jeep, Dodge Having Issues With Dealership Service?

Are you satisfied with the service at your Chrysler, Fiat, Ram, Dodge, or Jeep dealership? Although you might be happy with your late-model vehicle, the chances that you aren’t quite satisfied at the dealership are much higher if your vehicle has one of those five badges—the brands of...Read More»

Cadillac chief Johan de Nysschen checking out the competition
Cadillac's Johan de Nysschen Wants More High-Tech Boutiques (Like The Ones He Envisioned At Audi)

The new president of Cadillac, Johan de Nysschen, is putting his own stamp on General Motors' luxury brand. And in keeping with de Nysschen's unique style -- which often walks a line between arrogant and absurd -- he's turning a few heads. Last September, we learned that Cadillac was pulling up...Read More»

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