Dealership

Consumers want to buy cars online and prefer dealers who offer it, so what's the holdup?
Consumers want to buy cars online and prefer dealers who offer it, so what's the holdup?

These days, you can buy just about anything online: clothing, food, sexytime accessories, even booze. One of the few things you can't purchase online, however, is a new car. According to a survey conducted by marketing firm Root & Associates, that's a real frustration for shoppers, and it could...Read More»

Sergio Marchionne
Too little, too late? Fiat Chrysler adds new stores to woo customers

Insiders report that Fiat Chrysler Automobiles is planning a dramatic expansion of its dealer network. If the rumors are correct, the company could add as many as 400 shops in the U.S.--a 16 percent increase. The question is: why now? All in the timing After the Great Recession, U.S. auto sales...Read More»

If Car Commercials Were Honest (screencap from video by Cracked)
Is this the world's most brutally honest car ad?

The internet has forced all of us to grow up. It's presented us with streaming images of wars around the globe. It's changed our opinions of people we thought we knew. It's made us realize that innocent-sounding videos like "Two Girls, One Cup" may not be all that they seem. The internet has also...Read More»

Jeff Bezos
Will Fiat Chrysler's plan to sell cars on Amazon destroy or update the dealership model?

America's auto dealership model may not be fully broken, but most folks--especially consumers--would agree that it's in need of a 21st century overhaul. Fiat Chrysler Automobiles apparently thinks so, too. The car company recently announced plans to begin selling vehicles on Amazon. Doing so won't...Read More»

Teen driver
Buying a car should be (a) painless, (b) fun, or (c) joyful?

Shopping for a new car can be pretty exciting--until the point that you have to head to a dealership. That's when the migraine meds can come in handy. At least one dealer wants to improve the experience, though. He's got his work cut out for him, because there are many reasons people hate...Read More»

hypnotic pattern
The words dealers use to make you buy a car

If you've ever had to participate in a leadership seminar or management training workshop, you know some of the keys to good communication: Speak with enthusiasm and passion (but don't overdo it) Smile (but make sure it's genuine) Use the right body posture You also know to avoid technical jargon...Read More»

Volkswagen TDI diesel vehicles owned by Phil Grate and family, Seattle, Washington
Volkswagen Dieselgate update: U.S. dealers get $1.2 billion compensation, GM announces 3 new diesels

With less than a month to go before election day, most of America's news headlines are focused on the presidential election--and rightly so. But in the background, the non-stop fiacsco known as Dieselgate has been lumbering on. Here are a few of the recent items you might've missed: America's VW...Read More»

Honcker smartphone app
Another crack in the showroom wall? Honcker app offers car leasing, no dealership visit required

Autonomy, electrification, ride-sharing: tomorrow's auto industry is going to look very different from today's. Some automakers and dealers are fighting the tide of change tooth and nail; others, like Tesla, are charging headlong into the unknown, often without much success. A new app called...Read More»

Frame from 'Benefits of Price Competition' video, by National Automobile Dealers Association (NADA)
Do you trust a car dealer to be fair? Our poll results

Shopping for a new car is often an exercise in frustration. Sure, researching your next ride can be enjoyable--even entertaining--but the fun abruptly stops when you have to schlep to the showroom. Much of that unpleasantness is directly related to the arcane car-buying process. When you're...Read More»

Ford website
Would you buy your next car on the internet instead of in person? Our poll results

Few questions have black and white answers: Is wine really good for you? It depends. Is Kanye West's fashion line as dumb as everyone says? Maybe. Is everything bigger in Texas? No comment. For the most part, we live a universe of gray. But some things aren't up for debate. For example: Do people...Read More»

Johan de Nysschen
Cadillac weeds out smaller dealerships with $120,000 buyout offers

Cadillac's head honcho, Johan de Nysschen, loves to ruffle feathers, so it shouldn't surprise anyone that his grand vision for General Motors' premium brand is bold, brash, and a little controversial. However, critics charge that de Nysschen's plan isn't just unorthodox, it may be illegal. De...Read More»

Frame from 'Benefits of Price Competition' video, by National Automobile Dealers Association (NADA)
Survey: nearly 2/3 of American consumers think auto dealerships are unethical

This may come as a shock, but many people think that car salespeople are dishonest. A recent Gallup poll ranked nurses, pharmacists, and doctors among the most-trusted professions, but car salespeople landed at the bottom of the list, tied with telemarketers and members of Congress. Only lobbyists...Read More»

Tesla Motors gallery in Houston Galleria, opened October 2011, with Model S on display
Tesla Applies For Dealership License In Michigan. This Ought To Be Interesting

For years, Tesla Motors has fought to undo, overturn, and slip through loopholes in state franchise laws that prevent automakers from selling vehicles directly to consumers. But now, in an interesting twist, Tesla has begun applying for a dealership license -- in the state of Michigan, no less...Read More»

Money and car keys
Dealership's 'Closing Fees' Ruled Illegal In South Carolina, Court Hands Down $2.8 Million Judgment

South Carolina's Supreme Court has handed down a hefty win for auto shoppers. In a 3-2 ruling, justices found that Hendrick Honda of Easley shouldn't have been charging customers a $299 "closing fee" between 2002 and 2006. The decision will cost Hendrick some $2.8 million in actual (not punitive)...Read More»

Tesla Model S P85D 'Insane' mode acceleration  [frame capture from DragTimes video]
If You Have A Fender-Bender On A Test Drive, Who's Liable: You Or The Dealer?

When you're shopping for a new ride, you always take a test drive, right? But what happens if you're in an accident during those 15 or 30 minutes? Who can be sued? That question was recently posed in a Colorado court of law, and as Auto News reports, the dealership was found to be just as liable --...Read More»

Supreme Court of the United States (2010)
Supreme Court Refuses To Hear Cases From Fiat Chrysler & Ford

In two separate rulings -- or rather, non-rulings -- the Supreme Court of the United States had dealt smackdowns to Fiat Chrysler Automobiles and Ford Motor Company. According to Detroit News, SCOTUS refused to hear a case from FCA regarding the re-opening of dealerships shuttered in the wake of...Read More»

Elon Musk
Texas Snubs Tesla As Clock Runs Out On Direct-Sales Bill: What About The Hyperloop & Gigafactory?

Yesterday, a gavel banged in Austin, Texas, bringing the state's 84th legislature to an end. As with most legislative sessions, officials made progress on some fronts, but many bills were tabled or died in committee. As Auto News reports, two of those failed bills would've allowed Tesla Motors to...Read More»

Category F5 tornado in Manitoba, Canada, 2007 (photo byJustin Hobson)
Better Than Guns: Oklahoma Dealer Gives Away Tornado Shelters With New Cars In May

Given America's booming auto market, you might think that dealers are having an easy time of it these days. All they need to do is open the doors and wait for sales to come rolling in, right? Wrong. Between dissipating brand loyalty, new packages and add-ons for shoppers, and the occasional...Read More»

Tesla Motors gallery in Houston Galleria, opened October 2011, with Model S on display
Tesla Triumphs In Maryland As New Bill Allows Sales At Four Sites: Which State Is Next?

Another one bites the dust -- and more will surely follow. Auto News reports that the Maryland legislature has passed a bill that would allow Tesla to open up to four retail locations in the state. Governor Larry Hogan hasn't indicated whether he'll sign the bill, but at least one delegate with...Read More»

The Car Connection Daily Headlines
I agree to receive emails from the site. I can withdraw my consent at any time by unsubscribing.
Thank you! Please check your email for confirmation.