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Customer Satisfaction Index

 
J.D. Power: Mercedes-Benz, MINI Are Tops In Customer Satisfaction (Acura, Mitsubishi? Not So Much)

J.D. Power: Mercedes-Benz, MINI Are Tops In Customer Satisfaction (Acura, Mitsubishi? Not So Much)

Earlier this week, we talked about the many ways that dealers can ruin the customer experience -- often by hounding consumers for good ratings on surveys and social media sites. No matter how you feel about such surveys, there's no denying that one of the most important is J.D. Power's... read more

November 14, 2014 by  -
 
2010 Suzuki Kizashi

2010 Suzuki Kizashi, Lincoln MKT Top Satisfaction Ratings

The annual vehicle satisfaction study from California-based market-research firm AutoPacific places two new-for-2010 models at the top: the 2010 Suzuki Kizashi and the 2010... read more May 21, 2010 by  4


 
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