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Customer Satisfaction Index

 
Lincoln, Honda, Toyota, BMW are tops in customer satisfaction (Acura, VW not so much)

Lincoln, Honda, Toyota, BMW are tops in customer satisfaction (Acura, VW not so much)

Over the past few years, car owners have become increasingly dissatisfied with their vehicles. But a new study from the American Customer Satisfaction Index suggests that for most automakers, consumer sentiment has made a turn for the better. ACSI's 2016 Automobile Report polled 3,776 auto... read more

August 23, 2016 by -
 
Dealer

Chrysler Dealers Get Schooled In Customer Satisfaction

Chrysler has some work to do on the customer satisfaction front. In the most recent Sales Satisfaction Index published by J.D. Power and Associates, Fiat was the only one of... read more February 19, 2013 by 0


 
2013 Lincoln MKZ

Lincoln, Lexus, Buick, Subaru Ace Customer Satisfaction Index

Customer satisfaction is on the upswing -- at least in the auto industry. In fact, a new study shows that the majority of auto brands have improved in customers' eyes, and... read more August 21, 2012 by 3


 
2011 Lexus CT 200h

J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI)... read more March 11, 2011 by 1


 
2010 Suzuki Kizashi

2010 Suzuki Kizashi, Lincoln MKT Top Satisfaction Ratings

The annual vehicle satisfaction study from California-based market-research firm AutoPacific places two new-for-2010 models at the top: the 2010 Suzuki Kizashi and the 2010... read more May 21, 2010 by 4


 

 
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