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Customer Satisfaction Index

 
Mercedes-Benz Is Tops In Shopper Satisfaction, But Tesla? Not So Much [UPDATED]

Mercedes-Benz Is Tops In Shopper Satisfaction, But Tesla? Not So Much [UPDATED]

Updated with info from Pied Piper regarding Tesla. See below. Today's auto market is a tough one for consumers. There are loads of great cars on the lots, and the differences between those from Toyota, Ford, Volkswagen, and most other mass-market automakers are disappearing. ALSO SEE: Toyota RAV4... read more

July 6, 2015 by  -
 
2011 Lexus CT 200h

J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI)... read more March 11, 2011 by  1


 
2010 Suzuki Kizashi

2010 Suzuki Kizashi, Lincoln MKT Top Satisfaction Ratings

The annual vehicle satisfaction study from California-based market-research firm AutoPacific places two new-for-2010 models at the top: the 2010 Suzuki Kizashi and the 2010... read more May 21, 2010 by  4


 

 
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