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J.D. Power: Dealership Service Improving Rapidly, Buoying Brands

J.D. Power: Dealership Service Improving Rapidly, Buoying Brands

New-car dealerships are doing much better—even compared to last year—in satisfying customers who return to the shop for service. That's one of the findings from J.D. Power's latest Consumer Service Index (CSI) Study, released today. The latest 2013 CSI finds that thanks to automaker and...

March 13, 2013 by Bengt Halvorson

J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

J.D. Power: Lexus, MINI Dealerships Lead In Customer Satisfaction

March 11, 2011 1

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