Cadillac News

General Motors Works Overtime To Keep Customers Happy
Richard Read By Richard Read

General Motors Works Overtime To Keep Customers Happy

09/20/2012

Back in January, J.D. Power and Polk released some interesting data about customer-retention rates in the auto industry -- or, in everyday language, brand loyalty. The two research firms came up with slightly different statistics, but both agreed that companies like Ford were making real progress...

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