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Sales Ethics: An Ethical Dilemma In Car Sales
Sales Ethics: An Ethical Dilemma In Car Sales

During a particularly grueling period when I was establishing myself in car sales—eventually becoming Internet Manager for a major car dealer—I relied on a good friend of mine to help me through the treacherous ethical waters of my new-found profession. We all know that car dealers have...Read More»

2011 Toyota Camry LE
Car Dealer Tricks: Car Loan Tactics

It’s crunch time for car dealers. Their ranks have been decimated by the downturn in the economy. If that weren’t bad enough, savvy car shoppers are using the Internet to negotiate great buys on the selling price of new cars. It’s no longer the norm for dealers to sell cars for...Read More»

Pulled over by the police
Aggressive Driving Class: A Personal Experience

Sometime ago I screwed up while driving to a friend’s home in a neighboring state. After arriving late to the party I was informed that it was a well known speed trap and not to feel bad about the ticket. It happens. Wanting the whole experience to go away I marked guilty on the ticket and...Read More»

2011 Hyundai Sonata
Top Ten Auto Sales For August 2010

The U.S. auto market is still experiencing the fallout from the Cash for Clunkers program a year ago. The Asian automakers who did so well during the 2009 government program--Toyota, Honda, and Nissan--fared worse than other manufacturers in August 2010. August 2010 sales for Toyota dropped 34...Read More»

2010 Toyota Prius
Worst August Auto Sales In 28 Years

August is usually one of the best months of the year for car dealers. Not so in August 2010. Car sales dropped a whopping 21 percent from sales a year ago. This resulted in the slowest August on record for the last 28 years. Ironically, the biggest decrease in sales was recorded by Asian...Read More»

2001 Pontiac Grand Am SE
Trade Your Car Or Sell Privately: Pros and Cons: Part I

It’s a lot easier to trade-in that old clunker taking up space in the driveway compared to selling it privately. The problem is you probably won’t get as much for it at a dealership as you will selling it on Craigslist, Backpage, Kijiji, or the many premium websites vying for your business...Read More»

2010 Subaru Outback
Car Dealers: Stay In The Driver's Seat Or Pay More For Your Next Vehicle

I learned a lot as Internet Manager for a major car dealer. One of the biggest lessons was that customers are encouraged to go to sleep in the process of buying a car so the dealer can direct them in a way that maximizes their profits. This isn’t a good or bad thing; it’s simply how the...Read More»

2010 Kia Soul 5dr Wagon Auto Sport Angular Front Exterior View
Best 3 Kia Ads: Kia Is Killer Kool

When you think of cool cars, or just plain cool brands, it’s rare that a Kia pops to mind, as they have been a producer of largely staid automobiles for a couple of decades now and almost all of them have been less weakly marketed versions of Hyundai models. Yes, they are indeed safe cars, as I...Read More»

2011 Dodge Ram Outdoorsman
Dodge Ram Offers New Outdoorsman Model: Sorry, Jet Li Not Included

If you were one of the many that headed to the movie theater to check out the new summer action movie “The Expendables”, packed full of explosions, killer fight scenes, and an overdose of testosterone, then you saw the beefy 1955 Ford F-100 roll across the screen. Offering bullet-proof...Read More»

2010 Buick LaCrosse
Car Dealer Tricks: Won’t Return Keys Or Registration - Part III

“Old school” car dealers tend to use tired and worn out tricks to get their customers to pay more than they should or want to. One of their favorite tricks is to keep a customer’s keys and registration after they evaluate the trade to force them to continue negotiations. A Rude...Read More»

2010 Hyundai Santa Fe
Car Dealer Tricks: Won’t Return Keys or Registration - Part II

When car dealers evaluate your trade, they ask for the keys and registration. They need the keys to drive the car. They need the registration to make sure it’s current, and to confirm ownership information, the vehicle description, the vehicle identification number (VIN), and so on. In...Read More»

202 Chrysler Sebring Convertible
Car Dealer Tricks: Won’t Return Keys Or Registration - Part I

Car dealers have a bad reputation for a good reason. During my dealership career in Internet Sales, I listened closely to my customer’s intense, even harsh opinions about car dealers. Guess what? Their intensity was an appropriate reaction to the way they had been treated. Jan’s StoryA few...Read More»

2010 Hyundai Sonata
Car Dealer Tricks: Monthly Payments VS. Purchase Price - Part II

When I was Internet Manager for a major car dealer, the customers who got the best deals almost always focused on the selling price of the car, and not on monthly payments. Why? Let’s take the example of Bob, who is trading in a large SUV on a fuel efficient, basic sedan. Bob tells his...Read More»

2010 Toyota Corolla
Car Dealer Tricks: Buyer Beware

This begins a series of articles on how to avoid a long list of tricks that car dealers use to get more money out of customers than they want to pay. As an ex-Internet Manager for a major car dealer, I saw first-hand how subtle some of these tactics can be. Still, they pack a wallop, costing...Read More»

seatbelt wearer
Wear Your Seat Belt--Or I’ll Cry

Maybe it’s the unrelenting heat, maybe it’s the fatty deposits lodged in my brain from eating way too much butter and ice-cream, maybe it’s my meds. Or maybe it’s the fact that I am a sucker for an emotional commercial if done right, and one that I happen to agree with. I saw a great ad...Read More»

2010 Nissan Murano 2WD 4-door S Engine
How To Keep Your Engine Cool In A Heat Wave

You know a heat wave when you are in the middle of one and so does your car. For you it means burning the backs of your legs on the vinyl seat, for your car it’s when operating temperature is reached before you have backed out of the garage. So how can you insure that the heat outside doesn’t...Read More»

2003 Honda Accord
Beware Of Scammers When Buying A Used Car

When I was Internet Manager for a major car dealer, I made my living selling cars online. However, not once did I ask someone to buy a car sight unseen by wiring me money. It turns out that one of the latest scams emerging around the country has what appear to be legitimate car dealers doing just...Read More»

Carbon Motors E7
Has The Cop Car Gone Soft? Carbon Motors Says No

How many times have you seen a police car, especially a Ford Crown Vic, not the Mercedes E-Class or BMW 5 Series you see over in Germany (lucky Polizei!) and thought, wouldn't it be cool to drive one of those interceptors right up behind some yuppie jerk and scare the Rolex right off him with a...Read More»

2010 Ford Escape
The Car Industry: An Insider’s View

The car buying process is one of the most stressful experiences a person will go through. Most of us only buy a handful of vehicles in our lifetime, making it difficult to master all the steps. It’s easier for some and harder for others. As an ex-Internet Manager for a major car dealer, I saw the...Read More»

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