2014 Jeep Grand Cherokee, Dodge Durango TSB Swaps In New Hubs

July 1, 2014

Chrysler is repairing certain 2014 Jeep Grand Cherokee and Dodge Durango vehicles built during certain manufacture dates for problems with the front hub assemblies. On affected vehicles, drivers may notice steering wheel vibration at speeds above 65 mph. Chrysler has found defective hub/bearing assemblies on some vehicles, and is replacing them under warranty.

Manufacture dates, models, and equipment are as follows:

  • Jeep Grand Cherokees on or after Jan 19, 2013 and on or before Feb 21, 2014, equipped with 18" or 20" alloy wheels
  • Dodge Durangos built on or after July 19, 2013  and on or before Feb 21, 2014, equipped with 18" or 20" alloy wheels

The fix

Technicians will road-test suspect vehicles to determine if there is a highway speed (65 mph and above) vibration in the steering wheel. Techs will then, through the process of elimination, determine if the hub/bearing assemblies are the cause of the vibration. If flat or heavy-spotted tires, tire/wheel imbalance, aftermarket tire/wheel combos, or bent rims are found to be the cause of the offending vibration, the repair will not be covered under the new vehicle warranty. In the case of heavy or flat spotted tires, or aftermarket tire/wheel combos, customers will have to take their concern to the tire manufacturer to determine if there is any warranty coverage on affected tires.

If the hub/bearing assemblies are found to be loose, and thus the cause of the vibration, they will be replaced under the provisions of the new vehicle warranty.

For more info or answers to questions call Chrysler Customer Service at 800-247-9753 or the NHTSA at 888-327-4236, reference TSB Number: 22-003-14 entitled: Steering and or Suspension - Highway Speed Steering Wheel Vibration.

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