Squealing On 2013-2014 Subaru Legacy, Outback Gets A Free Fix

June 25, 2014

Subaru will solve a squealing noise on some of its Outback wagons and Legacy sedans, by replacing the vehicles' serpentine belts.

Only those 2013-2014 Legacy and Outback vehicles equipped with 2.5-liter four-cylinder engines are involved in the service action. Those vehicles may be afflicted with a squealing or chirping noise emitted at speed. It's the result of a production variation found in the original serpentine belt that drives the accessories.

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If this belt were to break while driving, it could cause the vehicle to overheat--but breakage is not the primary issue here. Instead, it's the rather annoying sound.

This replacement will be covered under warranty, an unusual move since serpentine belts are considered regular-wear items, and are not usually covered under the new-car warranty.

The fix

Subaru will replace the serpentine belt that drive accessories on affected vehicles under warranty. To determine if a vehicle is included in this customer satisfaction campaign, call local dealers with the vehicle in question's VIN (Vehicle Identification Number) and they will be able to determine if a particular vehicle is covered in this action.

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For more info or answers to questions call Subaru Customer Service at 800-782-2783, and reference Subaru TSB Number: 02-156-14 entitled: Engine - Underhood Chirp, Squeak or Squealing Sounds.


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