Mitsubishi has found a problem with the KOS Engine Control Units in some 2012-2013 Mitsubishi Outlander crossovers. When the ECU in these vehicles is subjected to low temperatures, it may fail, resulting in a no-start condition. Additionally, the fault could interrupt the driver's ability to lock or unlock the doors and tailgate. Once the module warms up, everything works as designed.
Dealers will replace the faulty modules with an updated one able to handle the cold temperatures. There will be no charge to owners for this service. Owners are advised to bring all F.A.S.T Keys for programming to the new KOS ECU--otherwise they will not start the vehicle.
Certain 2012 Outlander Sport vehicles built from December 26, 2011 to June 1, 2012 and certain Outlander Sport vehicles built from December 26, 2011 to February 28, 2013 are involved. Vehicles are being identified by VIN (Vehicle Identification Number), so call a Mitsubishi dealer with the vehicle's VIN to see if it is involved in this action.Contact Mitsubishi Customer Service at 1-888-648-7820, or call NHTSA at 1-888-327-4236.
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