Ford will update some 2009-2012 Ford Fusion and Mercury Milan, and Ford Escape and Mercury Mariner vehicles equipped with 3.0-liter V-6 engines, to address a problem with the throttle body and software in the PCM (Powertrain Control Module).
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On affected vehicles, the throttle body electric motor may become contaminated, resulting in intermittent electrical connectivity. When this condition is present, the MIL (Malfunction Indicator Lamp or Wrench Light) will illuminate on the dash and the vehicle may enter Failure Mode Effects Management (FMEM). When operating in this mode, the engine power and vehicle speed are reduced, while full function of the power steering & brakes, lighting & HVAC (Heating Ventilation & Air Conditioning) systems are maintained.
To rectify the problem, Ford engineers have come up with an updated software program for the PCM (Powertrain Control Module). The service will be done at no charge to vehicle owners.
Only specific build dates are affected in this action from Ford. The easiest way to determine if your vehicle is involved is to call your local Ford dealership service department with your VIN (Vehicle Identification Number), the service adviser will run a database search to see if your vehicle is involved in this campaign, if it is, the service will be done at no charge to you. The service action number from Ford is 13B17. For more info call Ford customer service at 1-800-392-3673 or NHTSA at 1-888-327-4236.
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