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2013 Chrysler Town & Country, Dodge Grand Caravan Recalled For Airbag Software Issue


2013 Chrysler Town & Country

2013 Chrysler Town & Country

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Chrysler is conducting a voluntary safety recall of certain 2013 model year Chrysler Town & Country and Dodge Grand Caravan minivans to fix an airbag software error.

A notice on the National Highway Traffic Safety Administration (NHTSA) website puts the number of vehicles in the United States potentially affected by the safety recall at 224,254. Also included in the recall campaign are certain 2013 model year Ram Tradesman cargo vans.

Affected vehicles were built from May 10, 2012 through June 7, 2013.

2013 Dodge Grand Caravan

2013 Dodge Grand Caravan

Enlarge Photo

The problem

At issue is an error in the software that may result in the airbags on the opposite side of the vehicle deploying from the collision point. As an example, a left-side impact would deploy the right-side airbag, and vice versa.

In the event of a crash, the wrong side airbag deploying could leave a vehicle occupant unprotected at the point of impact and at higher risk of injury.

In Chrysler documentation (PDF) submitted to the NHTSA, the automaker said it learned of the problem after receiving a customer complaint on April 5, 2013 that a 2013 Dodge Grand Caravan was impacted on the driver’s side, but only the passenger’s side airbags deployed.

Chrysler said it is aware of three accidents, resulting in one minor injury, reported between February 28, 2012 and April 18, 2013 potentially related to this issue.

What Chrysler will do

Chrysler will notify owners and dealers will “flash” the occupant restraint control module. The service will be performed at no charge.

The Chrysler recall campaign, identified as No. N44, is expected to begin in August 2013.

In the meantime, owners of 2013 Chrysler Town & Country and Dodge Grand Caravan minivans and Ram Tradesman cargo vans with any questions or concerns may contact Chrysler at 1-800-247-9753.

Alternatively, owners of vehicles involved in the campaign may contact NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov.  Reference the NHTSA campaign ID No. 13V283000.

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Comments (2)
  1. Almost all recalls seem to be supplier related. These guys are being pressed to keep costs down and obviously are cutting corners. I read that many of the recalled parts were from the Japanese sunammi time frame when second level manufacturers filled in for the effected suppliers. Chrysler is working hard to eliminate errors and build confidence in it's products. Takes time but will pay off down the road.
     
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  2. I will not let the dodge dealer recall me on air bags anymore. The 2008 Chrysler that they did a recall on a drain hose on the passenger side made my fan motor make a noise when we use the air or heat. If they had not messed with the hose the fan would not be making a noise. Your answer will be take it back ang they will fix it. My answer is it is 80 miles round trip. I bought a 2013 from this dealer and never received my 80 dollars for gas that 2 different women from Bill Bryan said they would see I received it. The reason they owe me 80 is because the sales man did not fill the tank like they told me they would,
     
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