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Cadillac, Buick Top 2013 Vehicle Satisfaction Awards

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2013 Cadillac SRX

2013 Cadillac SRX

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Cadillac and Buick customers feel satisfied—extremely so, according to the latest gauge of owner satisfaction.

The 17th annual Vehicle Satisfaction Awards (VSA), from the market-research firm AutoPacific, looks at satisfaction with 51 different vehicle attributes—including things like fuel economy, performance, and interior comfort. And these two General Motors [NYSE: GM] brands finished best; it found that Cadillac earned the top spot for overall satisfaction in a premium brand, while Buick took the top spot among popular brands.

The firm breaks up its awards into passenger car and light truck categories. The Cadillac SRX luxury crossover topped the light-truck segment, while the Lexus LS 460 was the passenger car with the highest owner-satisfaction score.

No one automaker dominated the results in 2013, the company points out. Although in overall standing Infiniti and Land Rover stood out as the most-improved brands this year, while Scion and Ford showed the most significant drop in satisfaction.

In the meantime, if you know a Buick or Cadillac owner and see them looking smug, now you know why.

AutoPacific's results are based on a survey of 52,000 new-vehicle owners, in their first several months of ownership.

Here's the full list of 2013 individual model winners:

2013 Lexus LS 460

2013 Lexus LS 460

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PASSENGER CARS:
Luxury Car - Lexus LS460
Aspirational Luxury Car - Hyundai Genesis
Luxury Mid-Size Car - Lexus ES
Large Car - Toyota Avalon
Mid-Size Car - Kia Optima
Premium Compact Car - Acura ILX
Compact Car - Nissan Sentra
Economy Car - Chevrolet Sonic
Sports Car - Chevrolet Corvette
Sporty Car - Hyundai Veloster/Dodge Challenger (tie)
Hybrid Car/EV - Toyota Avalon Hybrid

LIGHT TRUCKS
Heavy Duty Pickup - Chevrolet Silverado HD
Light Duty Pickup - Ford F-150
Luxury/Large SUV - Infiniti QX56
Mid-Size SUV - Jeep Grand Cherokee
Luxury Crossover SUV - Cadillac SRX
Large Crossover SUV - Ford Flex
Premium Mid-Size Crossover SUV - Toyota Highlander
Mid-Size Crossover SUV - Mazda CX-5
Compact Crossover SUV - Kia Sportage
Minivan - Chrysler Town & Country
Hybrid/EV Crossover SUV - Lexus RX450h

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Comment (1)
  1. Not sure I understand... how can Buick be in the top spot when they don't have a single vehicle listed?
     
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    Bad stuff?

 

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