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2004-2005 Ford Freestar, Mercury Monterey: Recall Alert


2004 Ford Freestar - front

2004 Ford Freestar - front

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Ford is recalling certain 2004-2005 model year Ford Freestar and Mercury Monterey minivans over concerns that the torque converter output shaft may fail.

A notice on the National Highway Traffic Safety Administration (NHTSA) site lists the number of potential affected units at 205,896.

2005 Mercury Monterey Convenience

2005 Mercury Monterey Convenience

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Documentation from the company indicates that the supplier of the torque converter manufactured converters with a pump shaft spline that did not consistently meet specified heat treat requirements. As a result, some torque converters may experience a worn pump shaft spline.

The NHTSA notice says that if the torque converter output shaft fails, the vehicle will lose power suddenly and without warning, thus increasing the risk of a crash.

The Ford recall campaign is expected to begin during the second quarter of 2012, when sufficient parts are available. Accordingly, Ford has already notified dealers and expects to send out owner notification letters beginning in the second quarter.

Since the Ford Freestar and Mercury Monterey minivans were not produced in vehicle identification (VIN) order, owners can find out more information about their specific vehicle by calling Ford at 1-866-436-7332. The Ford safety recall campaign number is 11S25.

Alternatively, owners of vehicles involved in the campaign may contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov.  Reference the NHTSA campaign ID No. 12V006000.

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