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2010-2011 Toyota Corolla, 2011 Toyota Sienna: Recall Alert


2011 Toyota Corolla

2011 Toyota Corolla

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Southeast Toyota is recalling certain 2010-2011 model year Corolla compact cars and 2011 Toyota Sienna minivans for a damaged A-pillar trim panel retention clip.

2011 Toyota Sienna

2011 Toyota Sienna

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A notice on the National Highway Traffic Safety Administration (NHTSA) site lists the number of potential affected units at 518. Affected vehicles include 2010-2011 Toyota Corolla models equipped with a non-Toyota Bluetooth hands-free device or navigation unit and 2011 Toyota Sienna minivans equipped with a non-Toyota overhead entertainment system and/or Bluetooth hands-free device.

Company documents indicate the defect was discovered during a routine audit and that approximately 25 percent of the 518 vehicles listed may have the damage.

The NHTSA notice says that damage to the front trim panel A-pillar retention clip may have occurred during assembly of the aftermarket accessory. Such damage could result in the trim panel coming loose and injuring an occupant in the event of a crash.

What Toyota will do

Toyota is contacting owners of affected vehicles by mail and instructing them to make an appointment with their Toyota dealer to have their vehicles inspected and repaired, as necessary, at no charge. The service should take about 45 minutes to perform. The Toyota safety recall campaign is expected to begin during December 2011.

Documentation from Southeast Toyota lists the phone number of 1-800-301-6869 for owners of affected vehicles to call with questions or concerns if they live in Alabama, Florida, Georgia, North Carolina or South Carolina. Owners of affected vehicles living outside the five-state area mentioned may also call the same Toyota customer assistance number.

Alternatively, owners of vehicles involved in the campaign may contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov.  Reference the NHTSA campaign ID No. 11V566000.

Note that this is the second recall this month involving the 2011 Toyota Sienna. Earlier, Toyota announced a recall of 2011-2012 Siennas to replace an incorrect tire and load information placard.

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