2011 Subaru Outback
Subaru has issued a notice to dealers asking them to stop selling 2012 models of the popular Impreza, Legacy, and Outback. According to a report in AutoWeek, 130 owners of those vehicles have complained of problems with the brake pedal -- specifically, too much brake pedal travel.
During the four days that the vehicles were available, roughly 3,000 were sold. The National Highway Traffic Safety Administration hasn't yet posted an official recall bulletin, but Subaru has confirmed that all of those vehicles will be recalled and repaired. Subaru is quick to point out, however, that there have been no accidents or injuries associated with the brake pedal flaw.
The problem can be traced to one particular batch of master cylinders, which were manufactured by an unnamed supplier. Replacement cylinders have already been ordered and are en route to dealers. Subaru will send letters to owners over the next day or so. At that time, owners will be able to bring their vehicles to local dealers for repairs, free of charge. The fix takes about an hour.
As for the vehicles still sitting in showrooms, unable to be sold, Subaru expects the stop-sale order to end within the coming week. Until then, dealers will be short on inventory -- inventory that was just beginning to recover from the Tohoku earthquake and tsunami that hit Japan on March 11, disrupting lives and businesses across the country.
If you own a 2012 Impreza, Legacy, or Outback and have questions, contact your local Subaru dealer, or ring Subaru customer service at 1-800-SUBARU3 (1-800-782-2783).