In what’s sure to be a nightmare for the GM legal team, a class-action suit has been filed against General Motors involving 2007-2008 Chevrolet Impalas. The suit complains that GM knew about and fixed “rear-end problems” on Impala police versions for those model years, but not for those owned by about 400,000 other drivers.
While it’s much too early to have any clear picture of how this all will turn out, the news is no doubt not going to sit well with anyone who owns one of those model year Impalas.
The suit, as reported in The Detroit News, was brought on behalf of a Pennsylvania woman who wants GM to replace “potentially faulty” rear suspension rods. The Impala owner had purchased her Impala new in 2008 and within 6,000 miles had to have the tires replaced. She said that the GM dealer also did an alignment on the car, but never disclosed the spindle issue.
The suit references a GM service bulletin issued in July 2008 for police versions of the Impala only which instructed GM dealers to replace the rods, align the wheels and replace the rear tires, if necessary. Any police agencies that had already replaced the tires could seek reimbursement for up to a year.
But the story got worse for the Pennsylvania woman. In November 2010, she had to have yet another set of replacement tires, even though her Impala had less than 25,000 miles on the odometer.
There have been various owner complaints filed with the National Highway Traffic Safety Administration (NHTSA) about the issue, but the NHTSA has never opened a formal investigation into Chevrolet Impala for either the 2007 or 2008 model year.
What should you do if you own one of these vehicles? Depending on whether you’ve burned through an inordinate amount of rear tires in a much-sooner-than-should-be-expected time period, you may wish to look into this class-action suit.