Drivers Complain More Than 40,000 Times About Defects in 2010

December 28, 2010

Big recalls from Toyota weren't solely responsible, but they were a factor in the huge increase in vehicle defects reported to the federal government this year.

The National Highway Traffic Safety Administration (NHTSA) received more than 40,000 complaints for vehicle defects so far this year, according to Edmunds. That's four times more than it has received in the past few years.

Of those complaints, Toyota vehicles were responsible for about 10,000 reports. The automaker spent most of 2010 working its way through its record number of recalls that began in 2009, and ended with a total of more than 9 million vehicles being recalled, mainly for sticking accelerator pedals and floor-mat slipping.

The NHTSA logged more than 64,000 complaints from owners, but many were duplicates, the Los Angeles Times reports.

While Toyota was followed by Nissan and Volkswagen with the highest ratio of vehicles drawing complaints, American automaker Ford was at the bottom of the list, its vehicles drawing the fewest complaints, along with Japanese automaker Honda. General Motors had the second-highest total of complaints, but because of its size, its ratio of complaints only ranked it sixth place.

[Los Angeles Times]
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